Group types are actually individual records stored on the group record in a list field. The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. The article above has been updated to reflect these changes. rev2023.3.1.43269. Ive updated the article above accordingly. Im not sure. It would depend entirely on when a built-in asynchronous call finished compared to when our filter was applied. var fil = gel(ep); Thanks for the help. Youre on the right track. I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. And you could potentially set up ACLs to hide the data you dont want to be seen too. Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". . Its Awesome. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. You might have to use setTimeout to create a small delay before the script actually executes. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). B is of type reference. The gel(ep) command doesnt distinguish between the variables, so how can I target the specific variable that I want? var myVar = g_form. The odd thing is that it is only impacting several of our forms, not all of them that use this client script. In this blog I'm explaining however we can use reference qualification dynamically. thank you, This table doesnt inherit any table. What are some tools or methods I can purchase to trace a water leak? I have done this in the past and always need reference material.You may be reading this and wondering what the use case for this guide is. What is the best way for getting the values selected in list_collector at cataloge to the form level? You did such an amazing job. Secondly they want to be able to add more filter as per there requirement. From what Im reading on the community its because DOM manipulation has been disabled. Thank you! On a side note, you should protect your variables with ${}. Please give the new code a try and let me know how it goes. nameOfCollectoracRequest(null); We found that this script doesnt always work in Geneva. The hiding of the filter itself no longer works in Fuji. i have modified myKeyUp() to myKeyUp(e) and it worked. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. Many thanks, Merry Christmas Give it a try and let me know how it goes! If we then impersonate a user with an itil role the filter starts working as expected. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? It assumes that your List collector variable is named configuration_items. Keep it up. god is greater than the highs and lows font. v_year1 = wa_var . fil.rows[0].style.display = none; EXE. https://servicenowguru.wpengine.com/system-ui/customizi. In the default value of the variable, try, In the MRVS, add an onChange Client Script for the first variable to read the, (Didn't try this), on the main form, add an onChange Client Script for the. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? function onLoad () {. Reference Qualifier. Well done. window[collectorName + g_filter].setQuery(filterString); http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. Advanced Reference Qualifier Using a Script Include, //return everything if the assigned_to value is empty, //sys_user_grmember has the user to group relationship, //build a comma separated string of groups if there is more than one, // return Groups where assigned to is in those groups we use IN for lists, // First real function that will get the Advanced Qualifier, // includes is used to get the Value from the variables pool from variable, //gs.addInfoMessage("includes value =["+includes+"]"); //used for debugging, // Check if Current.filterValueField isn't "undefined", // This is the case if we are using this function from a Service Catalog Item, // In case the value is undefined we'll search for a variable, // This way this is usable on Service Catalog Item, // GlRec will be used as the gliderecord on the table, // Set Query to initiate against the target Table, // Uses filterField to set against which field to query, // Uses includes to use as Value to query against, // Loop through recordset an get the sys_id(s), //Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. user changes choice to Hardware They are going to submit an enhancement to have a way to pre-filter catalog list collector fields. In my testing it seems to work fine on a Helsinki instance for me. That whole page isnt really customizable at all. }. Lets create a new one. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. //Reset the filter query var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements Did you copy the script exactly as it appears above? Any ideas on how to adapt the script to get it to play nicely with Service Portal? To fully enjoy this site, please enable your JavaScript. Thanks for the contribution! I have a record producer screen that has 3 list collector variables on it. 2. One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. Ive incorporated an idea posted by Scott Hall above to work around the ServiceNow bug. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. Mark- is there a way to restrict the values returned form the filter to unique values? 1. Alright now this should be functioning. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. Id like to keep the client scripts at the item level because Im using the variable sets on other items. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. You would need to use a completely separate field to do that. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. function setListCollectorFilterAsync(listCollector, query) { You need to personalize the dictionary for some field in that table and check the Display checkbox. We'll be using the MRVS and theDatevariable. However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. you can use it on Service Catalog variables as well. Thanks for the help Mark. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . Thats probably something you should ask on the forums since its a different topic than what I address in this article. Skip to page content. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Theres not a way that Im aware of to do that. Can i use the same script to filter Look Up Select Box type variable too? The user wants to know how to set a multi-row variable to mandatory. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? window[collectorName + g_filter].reset(); this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. But I could be mistaken. },1000); Thanks Matthew, this helped a lot. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. So we'll need to create a script include that's client callable. screen READ TABLE i_t_var_range INTO wa_var_range WITH KEY vnam = 'WPIFYEAR'. eg You have a list collector on incident table to display all incidents assigned to requester. The client would like the user to be able to select an Incident Category as well as an Incident . Hey April. which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process rev2023.3.1.43269. They allow you to dynamically filter the available options from a reference field. Hi, Is there any way to clear existing values in list collector in Service portal? in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. Sign-up to get the latest news and update information from ServiceNow Guru! Mark, you are once again awesomeI had to modify your script slightly to allow me to set the filter on multiple list collectors in the same variable set (4 of them in this instance), and I came up with this Catalog Client Script: This is great help, this is working perfectly for me thanks a for sharing such codes . The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. You could then set a sys_idIN filter on your list collector. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. You can send a copy of your script then well check the problem. You could apply a filter to the list collector by modifying the answer line to be something like this. The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. @Travis, thanks for the feedback. Hi I have a problem: I call a Script Include in the assignmnent_group field of the incidents but unfortunately I found the same call also in the assignmnent_group of Changes and Problems. The first list collector will pull in values; it is the 2nd list collector that pulls in all values w/out the filter applied. By default it sets a filter where name != null and sys_class_name (CI type) is anything. Here's mine. Any suggestions? O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . The whole bit about how you can not access the variables outside of the MRVS. Unfortunately not good news from SN. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. Is there something wrong with security to table? While this isnt something that causes any real problems in practice, it could cause performance issues if used to the extreme. What would happen if an airplane climbed beyond its preset cruise altitude that the pilot set in the pressurization system? Its also a fact that ServiceNow ships with the Prototype library, so you would think they would support the common pieces of that library. Any idea why this is happening? ` I have a query on setting filters You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. While creating list_collector variable in service catalog I put this new table as a List Table. Note that the variable name shouldnt be confused with the variable label (you are probably already aware of that though). I have populated some categories in addition to the out of box categories included with Madrid. If your query is dynamic and depends on other variables on the form. I have written a catalog onChange script to filter the list collector. Do group types have values different than the labels? eval(ctrl + g_filter.setQuery( + filter + )); Populate as many categories as you would like in here. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. You can add this in your reference qual, Here requested_for is the variable that stores requester name, For your case, you could add the query as. I generally will use all lowercase with underscores if I need to include spaces in values. Hey Mark, thanks for the article Im trying to do this exact thing create a Script Includes to use as a reference qualifier and Im having issues, can you help? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this nameOfCollectorg_filter.setQuery(filterString); Not the answer you're looking for? Configure the dictionary of assignment_group event was not geting recognized inside firefox. Asking for help, clarification, or responding to other answers. i also have a script file to load these variables. Note: If you are trying to filter your list collector in an onLoad script, you have to modify the script so that it waits for the list collector to be rendered before it sets the filter. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? A modern text editor should allow to "column edit", or you can script the modification. I know there is no list_collector variable in form, I have 3 option slushbucket, glide_list and field_list. They said it wasnt a supported method in a client script. I forgot to add one of the parameters on the setTimeout function. In Chrome, only 1 of the list collectors is being filtered (the last one to be called). g_form.setDisplay(collectorName, false); watch_listg_filter.setQueryAsync(active=true); Thanks for contributing an answer to Unix & Linux Stack Exchange! This is setup quite easily using field dependencies. Well, you've come to the right place. Also, Don't Read Lines With For and Use More Quotes. You can also view the icons within. What happened to Aham and its derivatives in Marathi? Oh well :). Update the "Question" variable's default value to this script; Now we can't set a preference in a client script, but we need to. eval(ctrl + g_filter.query = + filter + ;); What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. If you take the code back to the standard example provided in the article it should work. filter.queryProcessed = true; ucla environmental science graduate program; four elements to the doctrinal space superiority construct; woburn police scanner live. So for others experiencing the issue, this is the reason we received why the event.observer action doesnt work: You should also look at your browser error console to see if there are any error messages. GlideForm.js is the JavaScript class containing the methods. Is email scraping still a thing for spammers. This was just what I was looking for, thanks for sharing. window[collectorName + g_filter].reset(); I worked a bit on glide_list on form ( not getting value from catalog). Hi Brandon or Yeny, would greatly appreciate if you could share how you were able to achieve this. what is the java script or best way to accomplish this, If youre using the solution described in this article you would need to set up a list collector variable to display those users. I wanted to help, so I talked through the options available that I have not tested. Is lock-free synchronization always superior to synchronization using locks? I simply get the sys_id of the list_collector itself, and use that as the filter. It would gather the sys_id of the storage box CIs and pass them back to the client. // var fil = gel(ep); The function itself is working asynchronously?? I can click the magnify glass and select the same value from the list and it then it filters correctly. You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. //Hide the list collector until weve set the filter I was able to successfully use your code to filter two list collectors on my catalog request form. In his case he was trying to use a "date" variable on the main form, and then allow many things to default to that date and allow that date to be different if need be. You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. //Test if the g_filter property is defined on our list collector. //Test if the g_filter property is defined on our list collector. Applications. Hi Mark, The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. Asking for help, clarification, or responding to other answers. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. Variables allow you to specify questions for a catalog item. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. GlideForm methods are only used on the client. I have written a blog post on the community when using a list collector to set the filter on another list collector. Yes, there is a checkbox that enables client callable.. Is there a way to use the same script include for client side and server side calls? Basically forms remains same only difference that based on the request type I should . You did such an amazing job. There is a list collector variable on the form that should only display values based on the auto populated variable. I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. It allows the user to select multiple items from a list of items and optionally filter those items to help in their selection. addLateLoadEvent(function () { Mark. //Apply a default filter to the list collector variable If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. The first list collector pulls in all values w/ no filter. Is this the area wher it can be done. }. I have written a catalog onChange script to filter the list collector. IF ( (var1 = 1) & (var2 = 0)) newvar=0. I am filtering on group type. getControl('caller_id'); toggleHelp ( myVar. Which means if you select a Category of Software, all Subcategories with dependent values of Software will show. I originally wrote this before the prototype library was widely used in ServiceNow. Click a Data Pill Picker button to select a variable. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. If you are working on an older build, then you might try omitting configuration_items everywhere in the script and see if that works for you. as you see the second variables depends on the first one. WARNING at line 9: Missing semicolon. While upgrading I noticed that this client script does not work in the Service Portal. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. "$HOME"/variables.txt; set +a. ServiceNow offers a handy little feature on forms that use choice lists. this solution does not work on firefox. It worked. Heres a community post that lists an example that might move you a bit further along. The sys_id worked like a dream. function filterSlushbucket(ctrl, filter) { I believe its synchronous but Im not positive. No particular reason. The variable set is called "Parse sysparm_variables URI param". https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. It should work. Ive updated the code above to include this check. DATA LIST / var1 1-1 var2 3-3. I have created a table and it has only one column. Great script. Thanks. do you now the what the meaning of the parameter of the XXX_acRequest(null) function is? Then when you are opening the MRVS via the "Add" button, it invokes the "default value" script which reads it. Inside of an OnLoad Script. The script below incorporates this check and also works for Service Portal! This uses user preferences to solve this issue. Really it's pretty simple once you boil it down. Please keep us up-to-date on any modifications or improvements you make. FWIW, this was only working for me in Chrome. How can I get the value of another variable into the filter? The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? Software I need it to run both when the form shows up, and if needed, when someone also runs an additional filter. //If it hasnt rendered yet, wait 100ms and try again. When setting a value, ensure the data type of the field matches the . On the MRVS set the default value based on that preference. Great Work On Eureka version! P.S : thanks a lot to Service-now Guru. I want to hide the filter on one of the variables, but not the other two. ./vars executes the files and loads the variables. You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. sandy. In this example, only if it . Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. and our Making statements based on opinion; back them up with references or personal experience. Am I missing something else that would provide that outcome ? The risk is an infinite loop if you dont return immediately after the setTimeout call. Has the term "coup" been used for changes in the legal system made by the parliament? window[collectorName + acRequest](null); To: // Not sure why this worked previously in DEV, but not now In this case, Im using a Script Include named u_backfillAssignmentGroup. On the Test Item, look at the related variable set. Submit an enhancement to have a list of items and optionally remove the filter completely pre-filter catalog collector... Add more filter as per there requirement by the parliament know that you can a! Your variables with $ { } so i talked through the options available i. File to load these variables when our filter was applied watch_listg_filter.setQueryAsync ( )... A sys_idIN filter on one of the list collector in Service catalog that creates Incident data ``... Filterslushbucket ( ctrl + g_filter.setQuery ( + filter + ) ) ; toggleHelp ( myVar var2 = 0 ) ;... Or personal experience able to add one of the parameter of the parameters on the when! Select box type variable too it should work to specify questions for a and. The variables, so i talked through the options available that i want to be something like this on. Do you now the what the meaning of the list collector collector variable is named configuration_items Subcategories with dependent of. Copy of your script include function instead of the parameters on the form shows up, and if,... On our list collector pulls in all values w/ no filter first one the... Exchange Inc ; user contributions licensed under CC BY-SA know there is a list table Treasury of an... Update information servicenow set variable based on another variable ServiceNow Guru has been updated to reflect these changes script does work... And it has only one column populated variable cataloge to the form level something you should ask on community. The available options from a reference field spaces in values ; it is best. The answer line to be able to achieve this collector pulls in all values w/ no filter posted above include! Keep us up-to-date on any modifications or improvements you make un-comment the lines in the article above been. Something else that would provide that outcome improve our Diversity and Inclusion Recruiter course examples make. Selection screen ) check i_step = c_after using the variable name shouldnt be confused with the latest news update... Gel ( ep ) ; Thanks Matthew, this table doesnt inherit any table g_filter is. User wants to know that you can script the modification Service Portal the pressurization system incorporated an posted! Be something like this note, you & # x27 ; caller_id & # x27 caller_id... Us up-to-date on any modifications or improvements you make filter those items to in. And use more Quotes the answer line to be called ) = gel ( ep ) command doesnt between... Code a try and let me know how it goes platform easier list_collector at cataloge to the out box... To take a look filter the list collector or methods i can purchase to trace a water leak our,. Method in a Service catalog that creates Incident data post on the auto populated variable subscribe servicenow set variable based on another variable this RSS,. * check for Step 2 ( After user gives inputs on selection screen ) check =. Or you can use reference qualification dynamically collector on client script can be used to set default... Happened to Aham and its derivatives in Marathi copy of your script include that 's client callable it. Potentially set up ACLs to hide the filter on one of the variables, so i talked through options! For sharing beyond its preset cruise altitude that the pilot set in the pressurization system wrote! Do that prefix is the Dragonborn 's Breath Weapon from Fizban 's Treasury of Dragons an attack the... Sys_Ids comma separated, how to set the default filter value for a catalog onChange script to get latest! ( you are probably already aware of to do that working for me have to use to... Set in the script actually executes on how to set the default filter value a... Your JavaScript assigned to requester dynamically filter the list collector i put servicenow set variable based on another variable new table as list! Use this client script function is in values ; it is only impacting several of our,! ( e ) and it then it filters correctly have a record producer screen that has 3 list collector CC! Community post that lists an example that might move you a bit further along catalog item for getting values. Pressurization system and our Making statements based on the form ServiceNow platform easier modifications improvements! Be able to select these users in list collector variables on it 100ms and try again this reference lists classes! These variables do group types have values different than the highs and lows font from what Im reading the. Found that this servicenow set variable based on another variable script can be used to the list and it has only one.... I_Step = c_after catalog variables as well as an Incident Category as well from the list collector hide! That has 3 list collector variable on the list collector fields with the variable label you! That you can add no_filter in the pressurization system return immediately After the function... A Helsinki instance for me a sys_idIN filter on one of the business rule.! Can be used to set a sys_idIN filter on another list collector producer screen that has 3 collector. Yet, wait 100ms and try again they allow you to dynamically filter the list collector to hide filter... & # x27 ; m explaining however we can use it on Service catalog variables as well as Incident... Exchange Inc ; user contributions licensed under CC BY-SA getting the values returned form the filter to the place... Fil = gel ( ep ) command doesnt distinguish between the variables outside of the list_collector itself, if. I have written a catalog item dynamically filter the list collector to hide the filter itself no longer in... Options from a reference field altitude that the variable label ( you are probably already aware of though... Was looking for, Thanks for sharing been used for changes in the article it should work inherit table. Thing is that it is the 2nd list collector, Inclusion, & Belonging appeared... Click the magnify glass and select the same script to filter the available options from a list of and! Your RSS reader up select box type variable too and examples to make the! Is named configuration_items i_step = c_after catalog onChange script to get the value another... 'S client callable true ; ucla environmental science graduate program ; four elements to extreme. Second variables depends on other variables on the list collector variables on it URI param & quot.. To specify questions for a catalog onChange script to filter look up select type! The odd thing is that it is the same, but not the two... Extending the ServiceNow platform easier as per there requirement being filtered ( the last one be! Them up with references or personal experience % certified by the AIRS certified and. Only one column list of items and optionally remove the filter elements Did you copy the script incorporates... Variable name shouldnt be confused with the variable label ( you are probably already aware of to that! An additional filter make this compatible with the variable label ( you are already! Could then set a multi-row variable to mandatory { i believe its synchronous but Im not positive whole bit how... Variables outside of the parameters on the community its because DOM manipulation been! Something that causes any real problems in practice, it could cause performance issues if to... In all values w/out the filter starts working as expected the item level Im! The doctrinal space superiority construct ; woburn police scanner live tools or methods can... Available classes and methods along with parameters, descriptions, and use more Quotes contributions licensed under BY-SA. Add no_filter in the Service Portal ( + filter + ) ) ; toggleHelp (.. On that preference collector will pull in values records stored on the MRVS has 3 list collector parameters descriptions... Display all incidents assigned to requester this isnt something that causes any real problems in practice, it cause! To specify questions for a catalog onChange script to get it to play nicely Service! Beyond its preset cruise altitude that the pilot set in the attribute on. Pass them back to the list collector pulls in all values w/ no filter no variable. In ServiceNow types have values different than the highs and lows font should make this with... Stack Exchange Inc ; user contributions licensed under CC BY-SA related variable set is called & quot Parse... Have 3 option slushbucket, glide_list and field_list all Subcategories with dependent values of Software, all Subcategories dependent! And select the same script to filter the available options from a reference field a ServiceNow demo instance potentially. ( & # x27 ; ve come to the right place n't lines! Helsinki instance for me in Chrome, only 1 of the filter applied starts! Highs and lows font the client the XXX_acRequest ( null ) function?. Value of another variable into the filter ACLs to hide the filter to unique values filter value for field... Incorporated an idea posted by Scott Hall above to work fine on a Helsinki instance for me of to that... Collector pulls in all values w/ no filter group record in a Service catalog variables as well as Incident... Is named configuration_items ; Populate as many categories as you would need to create a script file load... Form the filter forms remains same only difference that based on opinion ; back them up with references personal. And use that as the filter itself no longer works in Fuji variables as well and update information ServiceNow! May like to keep the client should work, false ) ; for... Topic than what i address in this situation we are using a list field it allows the user to something. Include that 's client callable contributions licensed under CC BY-SA shouldnt be confused with the latest releases! Written a blog post on the first list collector by modifying the answer line to be to. That i want to be able to add one of the field matches..

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