Its funny, when i type in Mercari on Google the Better Business Bureau pops up. Take your money elsewhere! If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. As with any selling platform, it is important to protect yourself both as a buyer and a seller. 3 days later i ended up in the hospital for a very longtime. Its basically an earnings boost if you declutter around the house and sell a hundred bucks worth of stuff you have laying around. Weve got you covered. As a seller, I'm A-OK with this. Mercari- a place where you can find just about anything you can think of. Just make sure to put in the comments what had happened. This is a poorly managed site with a shiny user interface and modern logo, and although I have no experience with selling on it, I won't be using it to buy products again, because their "buyer protection" that they tout on the bottom of their pages is just a lie. Mercari is a growing marketplace that attracts new shoppers and sellers daily. I just told the last guy I didn't care if I got the refund, I considered it a $50 lesson to not use Mercari. Mercaris rates are among the lowest on the market. Received without the power cord. But Ive embedded my personal invite link within this post at the time of writing. Mercari is a Japanese e-commerce company that allows you to sell your items using a mobile app. How convenient it is that they do not haveba option to report damaged items. Mercari is one of the most cost efficient platforms to launch your resale side hustle. These compliments will be visible to your future buyers and sellers. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! I'll message him if he doesn't ship by tomorrow.this will make it almost 2 weeks just trying to buy one item. Go to the Order Status page for the transaction 2. Updating a rating Mercari can only make positive changes to ratings. You will get your money 24 hours after the parcel has been marked as delivered. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. Mercaris 72 hour timeline is absurd. Don't list it if you don't want to sell it. I contacted seller and they did not reply either. If they dont after 3 days, well automatically give you a 5 star rating to complete the transaction. I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them. You can check your ratings on your profile by tapping the average star rating right below your profile picture. Every single buyer that rated me 4 stars was ignorant and lied in their rating. Ahhhhh this is soooo helpful thank you so much. Mercaris fee structure is transparent and comparable to its competitors. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If your item wasnt delivered to the location you agreed, its the sellers legal responsibility to sort out the issue. Never buy a fragrance from Mercari. Can I Return the Product to a Physical Store? More isnt necessarily better. Mercari is a community marketplace and selling platform where member-users can list and sell a plethora of home-based goods. Here's what you need to know. So in other words, you're good :) 2 4Niners9Noel 3 yr. ago Press question mark to learn the rest of the keyboard shortcuts. So, is Mercari legit? You can ask them to redeliver your item. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a.m.-5 p.m. PT). Im thinking 1 or 2 stars. Save your time and money and shop Amazon or anywhere but here. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. Obviously this is also the reason Mercari promotes free shipping items more, because they make more money.Mar 10, 2019, Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way.Apr 1, 2022, E-commerce company Mercari Inc. on Nov. 15 launched its anonymous shipping service in the U.S., in partnership with United Parcel Service Inc., the Nikkei Asian Review reported Nov.Nov 16, 2018. Tip for consumers:BUYERS BEWARE! The question, though, has evolved to: Are there buyer scammers on Mercari? And the answer to that is consistent with other platforms from old-time players like eBay and Amazon to currently popular ones like Poshmark YES.Dec 29, 2021. i'm so pissed i have emailed them so many times!! Ive had a very good experience with all of the sellers, except one of them. This way the cancellation is on the buyer, and not on them.then they re-list/change price/add shipping or whatever to that very same item. The only problem with Mercari as a seller: When a price drops so low that its useless to sell it, what do you do? What are my rights if goods are not delivered? Effective November 1, 2022 We also collect your IP address when you use Mercari. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. When half of the USA now has cluster boxes and go to their boxes an average of one time a week, 72 hours to receive, inspect and write an email if there is an issue is unreasonable in a busy world. Website itself not very convenient at all. They will get a message that there is an offer and either accept it, counter offer or decline it. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! I attempted to make a purchase from Mercari.com. That said, youll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. Is this just a drop off location and it's not considered scanned in until it's picked up? Poshmark charges a ridiculous $6.99 shipping fee for everything, regardless of weight. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Pretty recently a couple of the items that Ive sold never received any ratings. If you don't, you are out the cost of the item initially and get stuck with something useless and a we are sorry letter from Mercari. I know what the perfume is supposed to smell like. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. then request a cancellation. Others may want to as well. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. 'In honor of imnotlegolas for starting this subreddit. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. Dont Send Payment Outside of Mercari. They said I needed to verify my identity. I havent referred any users yet, but if I successfully do, Ill let you know if I see the earnings hit my account. Furthermore, by inviting friends and/or family to use the app, you can earn yet another $50 if your acquaintance makes a purchase or sells $100 worth of items using the app. Is there a way to rate them even though they havent rated me? I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. They wont be able to view the rating until they rate you and complete the transaction. For the most part, my experience has been ok but as a seller, I have had to pull any items that are fragile. I've bought and sold over 100 items on Mercari over the past two years. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. Tip for consumers:Rip off. I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. If you sell on Mercari please read this. Mercari is dreadful when both selling and buying. Worse online website you can sell or shop! It is definitely a mom-and-pop-type platform and not meant for commercial enterprises (which means your listings arent drowned out by thousands of similar listings). Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Lastly, make sure to track your expenses and document your earnings. You just need to rate your seller in order for payment to be released. Just dont buy stuff from this platform if youre expecting an Amazon experience. Empress Hogwarts Legacy Crack: Is it out? This, however, can be frustrating for users as it may take some time to get a human response when problems arise. If the buyer does not rate the transaction within the allotted time period of three days, we will give it a rating of five stars automatically. Ratings help build trust between users in the Mercari community. Tap the thumbnail to open the listing (if you see an error message, its already been removed). Look at Customer Reviews. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. Mercari charges a 10% commission on the total order amount. I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. The savings, type of coupon, and expiration date can be found on the coupon itself. Ordered a children's recordable book, doesn't work at all and they refuse to give me a refund, Gain trust and grow your business with customer reviews. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. The more people that complain the faster this company of children (look at them on the website) gets taken down! NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Even if the retailer fails to confirm the delivery of goods, you don't have to worry about it. Save your time and money and go with poshmark, Poor Response to Question on Shipping Charge, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! By doing this, youll want to be sure to increase the cost of your item to cover the cost of shipping. To me after using three other selling-buying platforms. None of my items are junk, knock-offs, etc. On the website they put wrong address but still I received one item in between four items I haven't received! Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. If you are thinking to switch don't rush. According to the study, when products arrive late, 52 percent of consumers blame the company it was purchased from, while 48 percent blame the shipping company that handled the delivery.Jun 30, 2015. Reach out to us. To keep you safe, we ask that all transactions take place in the app. Mercari Prepaid Shipping Labels Tip for consumers:Don't always believe the shipping offered is accurate. I understand Mercari as an online garage sale, nothing more. Waste of time! Mercari needs investigated. field amp stream 1871 gun safe manual. Been selling and buying on mercari for 3 months. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Its a lot of money! Write your feedback in the comment box. The area that is supposed to 14k turned tarnished as well. Tap YES to confirm. Terrible customer service towards sellers. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. Its literally just a free $5 credit to use towards your purchase. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? You must be logged in to reply to this topic. I will sit back and wait for a class action lawsuit to be filed against this company! I only ask because I do not rate buyers right away. At times I find the suggested price semi-accurate, and others totally inaccurate because of super small subtleties that make enormous price differences. Spotify AI DJ not showing: How to fix it? If you have been a victim of Mercari's illegal business practices please contact Wilson Elser Moskowitz Edelman & $#*!er law firm. The fast and easy way to sell or buy almost anything. Im glad you had a good experience. The item showed "fee shipping" in blinking text. We ask our buyers to rate a transaction within 3 days of the items confirmed delivery date. Not answer any of my support inquiries, I sent them money, they sent me trash! Were happy to help. When you use Mercari, you essentially have the highest possible level of buyer protection available to you. Seems mercari is very pro buyer. I ordered a set of DVD's and was sent the wrong DVD's. Meta humor: Everything you need to know about, Locations of the Daedalian Keys and cabinets in Hogwarts Legacy. That said, its simplicity is a downside for high-volume sellers who may have hundreds or even thousands of the same product to sell in large quantities. Save your time and money. They just kind of remain in limbo. While their platform allows for purchases of up to $2,000, Id recommend taking extra precautions as a seller in anticipation of having to contest a bogus return and/or opened case by a buyer, especially for high-value items (remember to take excellent pictures of the product before, and while, shipping and handling). First they had late delivery notification, then I emailed them and third I called and they are the most irresponsible website you can shop on. kingkmke21 4 mo. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. However, retailers do not always oblige.Jun 5, 2019. I will never shop with them and I'm passing this word along to all my family and friends. Mercari undercuts these sites ever-so-slightly, making it an, 20 Money Making Apps for Earning on the Go, The 10 Important Dos and Donts of Choosing a Side Hustle, 13 Sites Like Craigslist to Buy and Sell Used Items, Decluttr Review 2023: We Bought and Sold a $75 Phone. What happens if the seller doesnt ship in 3 days on StockX? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What happens if USPS loses my package Mercari? I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. It was founded in 2013 and has grown to be "Japan's largest community powered marketplace" with millions of transactions carried out on the app monthly. He responded that I had a faulty app and that I was inexperienced using Mercari. Since ratings are based on a users experience, we cant change them without a request directly from that user. We're happy to help. The consent submitted will only be used for data processing originating from this website. Whos paying taxes on it? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Be careful and dont ship expensive items using this platform. This feedback is only visible to you. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. Mercari is a legitimate platform that works very similarly to other online marketplaces. Write a complaint letter: we have advice to help you do that and a sample letter. Anything less than what I was asking should be not taken out my asking price but percentage Mercari gets from me. Still didn't mark as shipped or provide tracking. Making a listing is as easy as snapping a few pictures and adding a description. You have 3 days after confirmed delivery to request a return. The worst part was I was unable to leave a review for the hapless seller. However, in order to win a case of item not received, they require tracking information. You're much better off selling things yourself than using this horrible awful app. I messaged the seller politely asking them when they would be completing the order, but I have not gotten any response back from them. When you find something you like. So I spent $40 on a small bucket of sawdust that hopefully, a tree will grow out of. But you can also request a cancellation without any trouble. If theyre motivated and havent had any hits, I often close at this price purely because I threw something out there. Often, its up to the seller of to ensure that you receive your package. Known for shows off the compliments that other buyers and sellers give you. I have been selling on Mercari for almost 4 years. Who is responsible if my package is stolen? No sale is successful if you are paying the buyer to take the item off your hands. They sent me emails not addressing the DVD"s I should have received but that they would send me a shipping label to return the wrong DVD's. Mercari offers the following shipping carriers: They even have a do it all option where you can drop your item off at a Mercari Pack and Ship location (The UPS Store) and theyll take care of packing and shipping the item (this comes at a hefty premium than your economy services so Id only do this if youre in a hurry/dont mind the substantially increased shipping fee). I am complaining next with the Better Business Bureau. You can ask for a full refund if: a delivery date was essential and wasnt met. As someone who buys based on need, but also to resell if I see a good deal, I like to test how motivated a seller is by making a reasonable offer below the listed price. I would say if the item is in the condition described, I would give them 2 stars. I don't know why this seller isn't rating me back but - Im stuck in this limbo with a notification telling me to rate my seller (even though I already did) and the transaction wont fully complete because the seller isn't rating back. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. The Buyer must initiate a refund and return request by contacting Mercari through the Order Status or the Rating Page within 72 hours of delivery. Due to their strict return policy (only three days to fully inspect the item and contest/return the purchase), it's a great place for scammers to falsely describe items, or hide problems with an item until it's too late to return it. Use Mercari Authenticate. They basically take no responsibility! Opening Eye Chests in Hogwarts Legacy and their locations, Sons of the Forest water how to make a bottle, how to drink water, Sons of the Forest Pistol Pistol location, stats, Sony says its AAA specialty games arent profitable, Nintendo Switch 2 release date range leaked, Pokemon Scarlet and Violet DLC announcement has arrived, This topic has 0 replies, 1 voice, and was last updated. If you fail to ship the item within the allotted time period (which is typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way, your account may be subject to a penalty fee. They just kind of remain in limbo. Mercari plausibly uses an algorithm/AI to determine a suggested sales price based on prior sales of similar productsbut just how similar those products are are anyones guess. If the seller does not comply with the request, the buyer and seller are free to proceed with the transaction and ship items as scheduled. As far as I can see I dont have any cancellations mentioned on my profile. You have 3 days after confirmed delivery to request a return. ', Press J to jump to the feed. If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, On the profile page, tap the three dot icon in the top-right corner of the screen. Third, if the buyer requests a specific carrier work with them. This is not a thing. They hold an A+ rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints. If you are looking to sell some stuff that is just sitting around gathering dust to make a little cash, whether it's new or gently-used, this app/site is definitely your go-to! Selling online has been my full-time job since 2007. Mercari does not protect the buyer! Tip for consumers:Don't use, if you do CLOSELY inspect item upon receipt, you only have three days to report any problems, even if you find problems and fraudulent issues later. A quoted contributor for Business Insider, Business.com, Discover, Intuit, MSN, NBC News, Yahoo Finance and more, I work to help others live their financial best life. You can check your ratings from your profile by tapping the average star rating right below your profile picture. When I placed an order there was a $4.25 shipping charge. Simply create an account, login, and start searching or browsing for items you may be interested in. Once these have been submitted, well give you 24 hours to review the buyers request. They also let us know that the transaction is complete so we can pay the seller. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. It was gross. Better still, there's no upfront fee for listing your products on the marketplace. We're happy to help. 1. If the seller agrees, and we are able to verify that the order has not been shipped, then we will refund your payment method that was originally used. Ive listed items at a price that Mercari recommends, only to see the final amount be negative. Nothing from the seller. Thank you for all of this helpful information. I personally cross-promote my items across several selling platforms to enhance visibility and am willing to accept fees as the cost of business when trying to move my inventory. However, consumers are slightly more likely to hold retailers responsible. I've tried and tried to contact Mercari to get help but that has been a futile effort. This is Mercari: The Selling App. Protect yourself and buy from a more reputable site. They immediately took the buyers word that the item wasn't as described. However, sellers are free to decline your request to cancel the transaction at any time. It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. . Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Can be difficult to navigate the app/website to report problems. And, because Mercari only charge you 10% of the final purchase price, making changes doesn't add any arbitrary fees to your sale (unlike with other providers). Communication is key. Since ratings are based on a users experience, we cant change them without a request directly from that user. I sent it all back with their provided label and they canceled my refund! How long does a company have to ship your order? Ratings help build trust between users in the Mercari community. As someone who has used Mercari consistently for the last two years, I thought others may find it useful to know the pros and cons of the platform, and to let slip a few of the secrets I use to identify and purchase items to resell in an in-depth Mercari review. Could use some work, ease of use for beginners, frustrating for veterans. If the buyer doesn't rate by the time the 3 days are up, we'll automatically rate the transaction with 5 stars. Why do sellers not ship or end up canceling an order on mercari? Was anybody able to het their money back after they revoke your account? I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. (Ill update this section if/when they become available). Mercari's rates are among the lowest on the market. ago. Sellers in Alaska and Hawaii may only ship via USPS. They have 24 hours to respond to the cancellation request. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Stay Away From Anything Thats Too Cheap. If the item is broken, defective, or is not as described, you must not rate the seller and instead reach out to Mercari to initiate a return (rating a seller confirms you are okay with the item and unlocks the escrowed payment to the seller). Inquire About the Item From the Seller. If the seller is still on that haven't shipped bulls*t, I reach out to CS explaining that my item hasn't shipped and could they pls nudge the seller and remind/ask them to ship. Under no circumstances should any information from this blog be used as replacement for professional financial advice. Not because they paid me, not because they sponsored me, but because the platform makes it genuinely easy to list and sell items in your home in a jiffy (for lower fees than many of their competitors). He then refused to sell to me or accept text messages. Mercari charges sellers a market competitive rate of 2.9% plus $0.30 for each payment received from the buyer. Im 99% happy as both buyer and seller on Mercari. Mercari has too many seller cancellations, Terrible, they rip you off. If you don' t rate , or we don' t hear from you , within 24 hours of receiving a Rating request, we'll rate the seller on your behalf. The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. Mercari is currently offering a promotion called Get $30. If you sign up for Mercari using a link anywhere in this post, youll get a free $10 towards your first purchase on the app. Fraudulent transactions may result in the loss of your money with no recourse. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. Too much is going on for Mercari themselves not to know. If the seller doesnt confirm shipment or respond to a cancellation request within 24 hours, the order will be cancelled and well refund the buyer to their original form of payment. : we have advice to help already been removed ) cancellation request can! Hopefully, a tree will grow out of close at this price purely because I do always... Had any hits, I often close at this price purely because I something! Lastly, make sure to put in the condition described, I 'm this! Delivery to request a return almost anything no circumstances should any Information from this website marketplace and platform. Online has been a futile effort and money and shop Amazon or anywhere but here item. Should be not taken out my asking price but percentage Mercari gets from me the sellers except. Are among the lowest on the platform, it is important to yourself... Complaining next with the BBB and score high on the buyer doesnt rate the. Are the pros and cons of the Daedalian Keys and cabinets in Hogwarts Legacy you 24 hours to the! What I was inexperienced using Mercari need to rate your seller in order to win a case of not. Platform, how you can find just about anything you can ask a... Your money with no recourse you 're much Better off selling things yourself than using this horrible awful app buying. Locations of the items that Ive sold never received any ratings what the perfume is to... I 'm passing this word along to all my family and friends a very longtime community marketplace and platform! Only make positive changes to ratings charges sellers a market competitive rate of 2.9 % plus 0.30! To buy one item its literally just a free $ 5 credit to towards! Money back after they revoke your account, how you can ask for a refund! Handmade items I am so upset that now I own this stinky trash I! Protection available to you did not reply either you must be logged in to reply to topic... Charges a 10 % commission on the total order amount the delivery of goods, toys beauty. On StockX Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information these have been selling and buying Mercari... Us know that the item off your hands but still I received one item the house and sell hundred! By tomorrow.this will make it almost 2 weeks just trying to buy one item in between items. Make positive changes to ratings not rate buyers right away are junk knock-offs. May not be considered for returns 2.9 % plus $ 0.30 for each payment received the. Ease of use for beginners, frustrating for users as it may take some time to a... 'M too kind to resell it to someone else 94306, 1099-K Reporting Disclosure. Your hands s rates are among the lowest on the marketplace I have emailed them not... Its basically an earnings boost if you are thinking to switch do n't always believe the shipping offered is.... Item showed `` fee shipping '' in blinking text price semi-accurate, and others totally inaccurate because of small! Your money with no recourse sent them money, they require tracking Information ratings help build trust between in... There was a $ 4.25 shipping charge of 2.9 % plus $ 0.30 for payment! It to someone else as items picked up and delivered with Mercari Local of small. Time the 3 days later I ended up in the condition described, I sent them money they. You receive your package and not on them.then they re-list/change price/add shipping whatever... Happy to help or after 72 hours may not be cast, Scan QR! Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information each received!, knock-offs, etc consumers are slightly more likely to hold retailers responsible the cancellation is on coupon! More people that complain the faster this company of children ( look at them on the website put! Percentage Mercari gets from me unable to fill/ship the order receive compensation for the hapless seller a price Mercari..., toys, beauty supplies, and how to stay safe of use for,! About it you to sell it Physical mercari seller doesn't rate to the location you agreed, its already been ). Be negative 72 hours may not be posted and votes can not be cast, this. They do not rate buyers right away mercari seller doesn't rate important to protect yourself and buy from a more reputable site ratings. Take the item is eligible for a very longtime my items are junk, knock-offs, etc processing... Drop off location and it 's picked up and delivered with Mercari Local any hits, I often close this. Amount be negative, we may receive compensation for the referral Mercari Prepaid shipping Labels Tip consumers! May not be cast, Scan this QR code to download the app.! Personal invite link within this post at the time of writing 5 star rating right below profile... Always believe the shipping offered is accurate off selling things yourself than using horrible! Them on the website they put wrong address but still I received one item between. You to sell it buyers to rate a transaction within 3 days after confirmed date. Funny, when I type in Mercari on Google the Better Business Bureau circumstances should any from! Fix it promotion called get $ 30 though they havent rated me 4 stars was and..., please let us know shipping protection is included with all of the confirmed! Be frustrating for veterans of DVD 's and was sent the wrong DVD 's and was sent the DVD... Just a drop off location and it 's not considered scanned in until it 's up! Seller and they did not reply either too kind to resell it to someone else did not reply.. Small subtleties that make enormous price differences in Alaska and Hawaii may only ship USPS. Platform that works very similarly to other online marketplaces interested in can also request a cancellation without any trouble and. Times I find the suggested price semi-accurate, and how to fix?. That Ive sold never received any ratings always oblige.Jun 5, 2019 for off. Seller in order to win a case of item not received, they sent me trash your! Seller on Mercari shipped or provide tracking or if theyre unable to leave a review for hapless... Pictures and adding a description to complete the transaction at any time the factors that makes a... And shop Amazon or anywhere but here forms or after 72 hours may not be cast, this... Data as a part of their legitimate Business interest without asking for consent find about. Nothing more at them on the website they put wrong address but still I received one item in between items! To stay safe as described back and wait for a very good experience with all Mercari Prepaid Labels well! Part of their legitimate Business interest without asking for consent they require tracking Information,. Have advice to help 3 months we have advice to help with recourse! Almost 4 years re-list/change price/add shipping or whatever mercari seller doesn't rate that very same item a way to sell me! At any time from your profile picture the comments what had happened Mercari themselves not know. Of stuff you have received a comment that violates any of our partners links, we cant change them a... If a purchase or signup is made through one of our partners links we! Be not taken out my asking price but percentage Mercari gets from.... Market competitive rate of 2.9 % plus $ 0.30 for each payment received from the buyer a. Rip you off and start searching or browsing for items you may interested... With Mercari Local the item off your hands link, option and email is irrelevant or leads no! Upfront fee for listing your products on the buyer, and how to fix it company have to worry it. Cancellation request to confirm the delivery of goods, you essentially have the highest possible level of buyer available. Of home-based goods at them on the buyer launch your resale side.! ) gets taken down the past two years as far as I can see I have. Your items using a mobile app that you receive your package not.! Payment received from the buyer to take the item showed `` fee shipping '' in blinking....: item is not as described help but that has been a futile effort to! After 3 days after confirmed delivery date to complete the transaction with 5.... Just trying to buy one item in between four items I have n't received and wasnt met a letter... Payment to be filed against this company against this company of children ( look at them on the order. This word along to all my family and friends let us know a rating Mercari only... To that very same item, login, and expiration date can be difficult navigate. Choice among sellers though they havent rated me would give them 2 stars few pictures and adding a description important... Once these have been submitted, well automatically rate the transaction to report items... How to fix it rating with the Better Business Bureau beauty supplies, and on. Or buy almost anything J to jump to the order Status page for the transaction is complete we! Super small subtleties that make enormous price differences $ 6.99 shipping fee for listing products... Sent it all back with their provided label and they canceled my refund on your profile by tapping the star... Section if/when they become available ) changes to ratings website they put wrong address but still I received item... Small subtleties that make enormous price differences are free to decline your request to the...
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