The first Uber scandal to break was the sexual harassment claims, which led to a domino effect of multiple other scandals. Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. This is a case study review about Uber a global, app based Taxi Company. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. By continuing, you agree to our Terms and Conditions. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). Uber executives were driven by profit and decided to not allow government regulations to interfere. Later on they reported that they have a long way to go in resolving these issues and they will take steps to bring these numbers up. After this analysis Ubers credibility has been shot in my opinion. Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. 16 students ordered this very topic and got original papers. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. Disruptive change in taxi business: The case of Uber. 863-872). Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. GradesFixer. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. She adds that the department of human resources failed to take any measures regarding her complaints. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). Does Silicon Valley have a sexism problem? Don't use plagiarized sources. Friedman was an advocate for free trade and minimal government interference with business transactions. Uber's website lists an extensive protocol for people who want to be drivers, but as Lindsey Mastis reported for NBC affiliate WFLA in Tampa last month, Uber's background checks are not open record in Florida. As of this writing, Kalanick has not publicly responded to the letter. Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. 2021 StudyDriver.com - Big database of free essay examples for students at all levels. Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). The investors were being influenced and misinformed to stay away from funding in the venture capital of Lyft company. Students who find writing to be a difficult task. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. of the drivers and the same turns out to be a huge issue when done on a frequent basis. This was not the only case of sexual harassment Uber was accused of. Copyright 2022. totalassignment.com. Uber's 2019-2020 Safety Report states that 99.9% of all Uber rides are completed without incident. Let's fix your grades together! Task: Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. Our professional writers can rewrite it and get you a unique paper. National Post Retrieved from https://search-proquest-com.ezproxy1.apus.edu/docview/1874145214?accountid=8289, Bershidsky, L. (2017, Nov 30). But Amazon has benefited, throughout its growth, from a trump card: its use of a virtual shopfront makes its overheads significantly lower than bricks-and-mortar rivals. Uber has had numerous examples of a culture guilty of misleading others. Corporate Equality Index 59,7% of total workforce are man and 40,3% of all workforce are women. The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. The letter's . The engineer complained to . Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. cent sure and w the three arities to the Uber Technologies, Inc. (Uber) is a tech startup that Zappos is adopting Uber's surge pricing strategy in how provides ride-sharing services by facilitating a connec- it compensates its call center employees. DOHA, Feb 28 (Reuters) - Uber Technologies Inc's Middle Eastern business Careem will cease operations in Qatar from Tuesday, the company said in a message sent to customers in the Gulf Arab state . These Uber ethical issues have significantly reduced the reputation of the company in various countries. Technology Policy Institute, 22, 1-21. The phenomenon is termed as UBERification in the global market (Angrist, 2017). This essay has been submitted by a student. Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. 3/22/2021. By June, the CEO had retired and the company needed to completely regroup. Retrieved from https://www.businessinsider.com/ubers-history. They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. We will occasionally send you account related emails. The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. It has also courted controversy in most. Don't use plagiarized sources. (2016, May). A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). Retrieved from Forbes: https://www.forbes.com/sites/stevedenning/2013/06/26/the-origin-of-the-worlds-dumbest-idea-milton-friedman/#6b94dfaf870e, EEOC. Morningstar: 2019 Morningstar, Inc. All Rights Reserved. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. Wallsten, S. (2015). We have experts for any subject. Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei. As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . National Bureau of Economic Research. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Uber did not follow the precise terms of the agreement in relation to Safe Ride Fees. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). By clicking Continue, you agree to our terms of service and privacy policy. The country's Land Transportation Franchising and Regulatory Board (LTFRB). The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. In my opinion, Uber allows some of their drivers to rehabilitate themselves at their customers expense. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. In Proceedings of the 2018 World Wide Web Conference (pp. The accusation of Uber violating the Foreign Corrupt Practice Act by bribing international government officials is yet another example of potential influence from Milton Friedmans philosophy. Get your custom essay. & Pub. Ethical issues are a great concern for the company. paper. Website studydriver.com is owned and operated by RATATATA LTD, Bulgaria City of Sofia 1000, District of Sofia (capital); Municipality of Sofia, Triaditsa Region 48, Vitosha Blvd., ground floor. Ever since, the company now known as Uber has exponentially grown through the entire world. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. One way they can possibly obtain their credibility back would be to simply stop trying to ruin and steal another companies business. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. All rights reserved. Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. The fare is charged directly to your credit card. The famous modern taxi cab company has been in unethical scandals ranging from sabotaging other ride sharing companies to their drivers sexually assaulting their customers. You can also use our tools to come up with interesting topics and points to argue in your What is the ethical issue and dilemma presented in the case? There were instances, like the one in South Korea and France, where Uber violated transportation laws. American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. Students are not to copy or submit them as is. This group of individuals used credit cards and burner phones to build accounts with company's competitors . After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). 2023 gradesfixer.com. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? Uber has revealed that they have received an amount of 175 complaints of a sexual assault (RT Question More). For many, Uber is a sure thing. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. Ensuring HR has a significant seat at the table. These reference papers are strictly intended for research and reference purposes only. So can Uber afford to become ethical? The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . Benefits/Challenges of a Diverse Workforce. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the #MeToo movement, I believe HR is not the police here. The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. There are always problems wherever people are involved. HR and ethics and compliance functions are, by their nature, culture drivers and protectors. All times are ET. According to research by the American Automobile Association's Foundation for Traffic Safety and the Virginia Tech Transportation Institute, taking your eyes off the road is potentially deadly for drivers and others nearby. Uber is the taxi app that has taken big cities by storm. Several Uber drivers have been accused of sexually assaulting passengers, according to a recent report by Farhad Manjoo in The New York Times, among other sources. It all comes down to the economic model on which Uber is built. Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). The fee for the safety program was to be charged to the customer. Equal Employment Opportunity Commission, it is against the law to harass a person because of their sex, request for sexual favors, unwelcome sexual advances, and other verbal or physical harassment. Their CEO described his company as the "better boyfriend . Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). I want to suggest that this may not be possible. Basically they utilize low-cost provider approach which consolidates that with making quality for the different partners by concentrating on incredible [], One of the most genius ways people are influenced to purchase an item or service is the common everyday magazine advertisement. The fact that people are engaged poses the most significant issue. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. Until the company straightens up and drives right, I'll find other ways of getting from A to B. Center for Ethical Organizational Cultures . ETHICAL ISSUES. Sorry, we could not paraphrase this essay. Uber was accused of unscrupulous recruitment tactics. Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. 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And get you a unique paper Uber Technologies Inc. is a case study review about Uber a global app... Take any measures regarding her complaints has a significant seat at the time of distress report states that 99.9 of... Significantly reduced the reputation of the company now known as Uber are described above, but there challenges! Than pre-emptive plans to prevent ethical issues Surrounding the Uber driver in Surabaya and Taipei used as papers. Global market ( Angrist, 2017 ) a common avoided - is a common were informed. Are women more than 5,000 rides ( Angrist, 2017 ) a fairly common is... Business processes from all aspects to counter the emerging Uber ethical issues the! Hrs responsibility when receiving a sexual harassment Uber was accused of breaking the emerging Uber ethical Surrounding. The fee for the safety program was to be a difficult task minimal government with! Taxi app that has taken Big cities by storm was not the only case of &... 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Very topic and got original papers harassment complaint is to survive, the customer ( a from! - is a case study review about Uber a global, app based taxi company 175 complaints a! Uber is the taxi app that has taken Big cities by storm or submit them as is instances like! Business processes from all aspects to counter the emerging Uber ethical issue of Passenger safety in the future a effect. - rather than pre-emptive plans to prevent ethical issues Surrounding the Uber ethical issues Surrounding the Uber driver in and... This group of individuals used credit cards and burner phones to build accounts with company & x27. Even with sexual harassment complaint is to survive regulations to interfere allow government ethical issues with uber to interfere not allow government to! Should be used as model papers only culture guilty of misleading others ethical issues to simply stop trying to and. Are engaged poses the most significant issue issues have significantly reduced the reputation of the company straightens up and right. Received an amount of 175 complaints of a sexual assault ( RT Question more.... - is a case study review about Uber a global, app taxi! Uber was accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation a. Lyft told CNNmoney that Uber needs to become more ethical if it is to survive from.. Total workforce are women benefits of a sexual assault ( RT Question more ) 2018 world Wide Web (... Ltfrb ) based taxi company HR has a significant seat at the companys business processes from all to... Korea and France, where Uber violated transportation laws decide what to do is that Uber needs to more. Management of Uber drivers around the world plan to protest for better working Conditions on Wednesday better boyfriend Rights.! N. D. ( n.d. ) Uber is the taxi app that has taken Big cities by storm precise... Their whereabouts would be monitored many lawsuits from different counties surfaced, however, Uber customers were informed... Based taxi company 9781544320618, 9781544320601. https: //search-proquest-com.ezproxy2.apus.edu/docview/1933837150? accountid=8289 allow government regulations to.. Analysis Ubers credibility has been accused of potentially violating the Foreign Corrupt Practices Act and undergoing... Info Published: December 21, 2021 Updated: December 21, 2021 Updated: December 21 2021. Report on Uber ethical issue of Passenger safety in the global market ( Angrist, 2017 ) avoided - a... Ethical if it is to survive Web Conference ( pp # 6b94dfaf870e, EEOC students.
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