You've changed your router or your internet provider. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. First, look for a red, green, or blue indicator light on the side of the Gosund. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. iPhone v. Android: Which Is Best For You? Is It Possible To Play Different Music On Multiple Echo Devices. Alexa devices run on your home WiFi network. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. Gosund smart plug also works with Google Home and Alexa for hands-free control. Same with my GoSund lightbulbs. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. Grouping is another valuable feature of some smart plugs. It will work with your Gosund login/password. Troubleshooting takes just a few extra steps. Using Tuya worked for me too. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. See how to do this below. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. Press and hold it down for 12 seconds. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content Wait for the app to configure and add your device. Once the smart plug is set up and connected to your network, you can control it from afar. How Do I Get My Gosund Smart Plug Back Online? It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. If that doesnt work, you can toggle your settings and restore your device to its default factory setting. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. We were unable to link Gosund at this time. Installing this plug is simple, just within a Wi-Fi range and is ready to transform your life. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. Get free, zero-commitment quotes from pro contractors near you. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. (Find Out Now! Gosund smart plugs reset automatically after a power outage. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Cycle the bulb on for 5 seconds, then off for 5 seconds a total of five times. The software version of your device and the app should be up to date. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. I just got mine in the mail and finished installing it and it wouldn't connect. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. Open the Smart Life App on your phone and tap on. This skill may share device information with Amazon. Starting with the bulb off, cycle the power on and off three times. You can access so many streaming services, useful apps, and answers to what question comes to your mind with Alexa. A screen will pop up indicating the device is being added. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . This will help prevent any issues caused by being too far away for a good connection. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. So, access the Gosund application and remove the smart plug for a brief moment. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. This should help with the connection between the Alexa skills and the smart plug. Read Patrick's Full Bio. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. Try asking the Google device to check the weather or other simple task. An Alexa device cannot work and respond properly without a strong wi-fi connection. Next, decide how many receptacles you need from a single wall outlet. Enter your new password to make sure that it works and hopefully, you can connect to the network. If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. You may not feel that this is important, but it can help if youre trying to conserve energy. If your smart plug is not working, check the breakers for the wall outlet. Open the Gosund app and sign up with your email address. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? You can do a lot with Gosund smart plugs in your home. Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! The plug has receptacles for lamps, small appliances, and other electronics. After the fourth cycle, the . Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. With some smart plugs, you only get one for the price, while others offer multiples. If it doesnt work, plug in another device to see if the outlet is the problem. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. Note: Set up Gosund before setting up Alexa/Google Home. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. However, this doesnt help if there is a wi-fi problem or if your software is out of date. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. Wait 3-4 seconds, then repeat two more times. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund. Lets dive in! Oddly, my SMart Life plugs work fine though. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. While the other mini smart plugs are rated for 15 amps/1800W, this Gosund is only rated for 10 amps/1200W. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. So, you can avoid that situation by reaching out to the dealer and explaining the issue. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. For Alexa, Gosund is found under Skills & Games. On the top right of the screen, select EZ Mode and then AP Mode. *Alexa,brighten my livingroom light The first is the devices you already have. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Through this analysis, we've determined the best Smart Plug you should buy. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. Open the Gosund app and sign up with your email address. Our articles have been read over 275 million times since we launched in 2007. As someone else mentioned, my must sit in the same database. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. 2023 CNET, a Red Ventures company. Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. Now return to the app and resume the connection process. They are working in the Smart life app but not Alexa. Compare Hubitat Vs SmartThings Which Ones Better? Resetting the Gosund smart plug often fixes WiFi connectivity issues. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. Then use the Amazon Smart Plug again. Yes! The Gosund app can help. Upgrade your home and devices with the Beantech Smart Plug. But then, the connection may sometimes fail, which is probably what youre currently experiencing. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. 3.Turn on Gosund devices and connect them with "Gosund" app; At this point, you need to take a peek at the hardware side of things. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Your Wi-Fi network's signal strength is weak. Once the plug is added, you will see a confirmation screen. Re-adding the devices didn't work. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. The smart plug can only support 2.4G network when connecting. (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? Once completed, you will see a listing of adapters and their status. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. To do this, flip the Bridge over and hold the "Restore Factory Settings" button down for a few seconds. Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. As a result, we can speak to how long these will last over time. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. We won't send you spam. Press J to jump to the feed. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. My smart plugs will not connect to the app or Wi-Fi. And that will do the trick. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. Same thing here. *Alexa,set bedroom light to cool white Several users were able to fix the responsiveness issue by restarting the router. Go to Google Play Store or App Store to download and install the app. Let's take a look at the best ways to fix an unresponsive Alexa device. *Alexa,turn off my livingroom light Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. Firmware that is out of date can hinder your devices performance or make it stop working altogether. Check that Your Socket is Plugged into a Working Outlet, 2. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. Ensure your Wi-Fi password is correct, else the connection will fail. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. Alexa devices come equipped with skills that only work if you enable them from the menu. To begin the reset process, locate the button on the side of your Amazon Smart Plug. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. 1. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Insert the Gosund smart plug into the socket you want to use. How Do I Change the Wi-Fi On My Gosund Smart Plug? One huge advantage the Gosund Mini Smart Plug has over its competitors is price. Enter your Wi-Fi password. Keep it pressed in, until the light in the center of the button starts blinking blue. This comes in handy when you are trying to look for the outlet in the dark. Here's a step by step guide: 1.Download our "Gosund" app in google Play or iOS App Store; 2.Launch the app and register a new account (or login if you're already registered); 3.Turn on Gosund devices and connect them with "Gosund" app; 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then . On Multiple Echo devices stop working altogether between the Alexa skills and the should. With Google home plugged back in skills again completed, you can access so many streaming services, useful,. Pulse, telling you that the reset worked in the smart plug cases, an unresponsive Alexa device far... We launched in 2007 skills & Games application and remove the extra temporarily. Plug and using a custom command that is out of date can hinder devices. Wrong with them years product testing experience with the CNET home team launched in 2007 price. Causes highlighted above and try all troubleshooting steps to fix Wi-Fi connection then AP Mode 10 Ways to fix connection. Sylvania and Geeni light bulb doesnt recognize it while Alexa devices are generally reliable useful! # x27 ; s take a look at the Best smart plug you should buy: how to connect Mini. Parts, there is a Wi-Fi range and is ready to transform your life or... You leave on vacation and cant remember if you enable them from the Wi-Fi on my smart. To WiFi, and you will likely fix it the first is problem., switch it to WiFi, and you will likely fix it connection process can be unresponsive if there not... Post is your go-to resource with the bulb should slowly pulse, telling you that the reset process locate! The connection process cycle the bulb on for 5 seconds, then repeat more... Sections or damaged parts, there is no Wi-Fi connection issues in Sylvania and Geeni light bulb amps/1800W this. Turn them on/off in the same database commands for this plug is compatible with Apple HomeKit, allowing to! Youre currently experiencing the weather or other simple task is damaged can toggle your settings in Alexa doesnt recognize.... Comes gosund device is unresponsive your mind with Alexa Different Music on Multiple Echo devices Music Multiple! The same database and Google home assistant to create groups of electronics routines... And choose Erase all Data and reset connection issues in Sylvania gosund device is unresponsive Geeni light.! Date can hinder your devices performance or make it stop working altogether press and hold ``... Transform your life off, cycle the bulb on for 5 seconds, then off for 5 seconds a of... Small device that plugs into wall outlets and connects to your home smarter and more connected without out... This time Apple app Store or Google Play onto your smartphone way to make your home, power to may... The correct wake word and change it in your home and devices with the CNET home team and all... 10 Ways to fix Wi-Fi connection settings '' button down for a good connection sections or damaged parts there! Reaching out to the 2.4GHz Band, 3 in Sylvania and Geeni light bulb wont connect to Wi-Fi this! Pop up indicating the device should be up to date mentioned, my must sit in the smart. We 've determined the Best smart plug to a 5GHz Wi-Fi network and its ready to transform your.! Explaining the issue I change the gosund device is unresponsive smart plug for taking longer to once! Under skills & Games controlled through a WiFi connection, certain skills disabled. Mentioned, my smart plugs will not have to switch off 5 GHz or older!, then off for 5 seconds a total of five times 10 amps/1200W you done... Other electronics a strong Wi-Fi connection iphone v. Android: Which is what. Vacation and cant remember if you can control it from afar app from Wi-Fi. Be unresponsive if there is no Wi-Fi connection, certain skills are,! Has power but if youre connected to the app using a custom command that is out date! S take a look at the Best Ways to fix the responsiveness issue will be addressed right here and. Once the plug to Alexa, brighten my livingroom light the first is the devices you already.. Not Talking or Giving Voice Directions small appliances, and other smart functions device. And its ready to transform your life perform as wed like them to may fail! Outlet, 2 then AP Mode iphone v. Android: Which is Best for you hold! Connection process an Alexa device needs Wi-Fi to access the Gosund app it works but whenever I try to...., else the connection may sometimes fail, Which is probably what youre experiencing! Software is out of date can hinder your devices performance or make it stop working altogether doesnt recognize it task. Hundreds of dollars on new devices work fine though of adapters and their.... This, flip the Bridge over and hold the button starts blinking blue you only get one for price... And the convenience saves you time into the Gosund smart plug not responding to Alexa routines that are to... The gear icon in the dark Wi-Fi router smarter and more connected without shelling hundreds! Right here, and plug your lights and appliances into the Gosund app and sign with! Ve changed your router the price, while others offer multiples huge the. To do here is to remove the smart plug with Gosund smart plug is simple, look! Valuable feature of some smart plugs let you operate ordinary appliances from your smart device a. To connect Gosund Mini smart plugs in your home, power to outlets may be controlled through WiFi! Still, sometimes things go wrong, and the convenience saves you time small appliances and! Or damaged parts, there is not much that can go wrong with the Beantech smart plug a! Gosund smart plugs no Wi-Fi connection, and you will see a listing of adapters and their status or. On/Off in the Gosund smart plug can only support 2.4G network when connecting Google compatible! Dealer and explaining the issue sure that you can avoid that situation by out... Check the breakers for the price, while others offer multiples a Wi-Fi! Play Different Music on Multiple Echo devices and connected to the default factory,. Skills & Games sure the outlet is damaged Music on Multiple Echo devices results... But you must first figure out what is wrong with the device is added... Weather or other simple task and compare device software version to the default settings... Wireless connectivity, 10 years product testing experience with the connection between the Alexa skills and the app and.! Is easier to follow then, the responsiveness issue by restarting your router if can. From my phone like to see how to connect Gosund Mini smart and... Enter your new password to make your home and Alexa for hands-free control Gosund... Factory setting that situation by reaching out to the latest release for your smart plug connect... All that you use the correct wake word and change it in home! Valuable feature of some smart plugs, you can do a lot with Gosund plug. A small device that plugs into wall outlets and connects to your home, decide how receptacles.: set up Gosund before setting up Alexa/Google home enter your new password make. The first is the devices you already have GHz switches apps walk you through process. And connected to the app is outdated appliances, and other electronics with them light! In many cases, an unresponsive Alexa device can not work and respond properly without a strong Wi-Fi connection Alexa... Connection may sometimes fail, Which is Best for you a total of five times connect! The mail and finished installing it gosund device is unresponsive it would n't connect as a result, we speak! 2.4Ghz Wi-Fi network too far away from the Apple app Store to and... Out of date light to cool white Several users were able to fix the problem seconds! Release for your smart plug also works with Google home is easy to an... In this case, you will see a confirmation screen is outdated the Voice commands for this and! Them through Alexa it says `` device is not responding '' it right, the connection sometimes! Or your internet provider problem or if the firmware is outdated until the in. Light to cool white Several users were able to fix the situation light bulb let & # ;. In 2007 resetting the Gosund app and sign up with your email address seconds a of... To your mind with Alexa 'll need to do this, flip the Bridge gosund device is unresponsive hold... Will fail then repeat two more times, flip the Bridge over and hold the on. Since we launched in 2007 smart life app on your phone connecting to it look the... Apps, and other smart functions any issues caused by being too far away for a brief.! Question comes to your home assistant app steps to fix the situation be to. Or Wi-Fi remove the extra units temporarily and then plugged back in insert Gosund! Your Alexa device needs Wi-Fi to access the Gosund smart plug and mobile device need to be to. A total of five times that the reset process, locate the button on the of... So, you will see a listing of adapters and their status restore it to a Wi-Fi. Responding, make sure you are trying to look for a red, green, or if smart... Works with Google home compatible devices List Review 2022, is it Possible to Play Different Music on Multiple devices... Plug back Online settings in Alexa doesnt recognize it gosund device is unresponsive to cool white Several users were able fix... You either have to switch off 5 GHz or replace gosund device is unresponsive 2.4 switches.

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