AT this point I'm going off. vcita Guide. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. There is no live support from them. Here is how you can get in touch with SBTPG. Someone needs to do something to help us get our refunds now. My refund was issued to this "bank" on February 2nd. This product is not a loan. I am an Enrolled Agent. "https://www.facebook.com/taxact", 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. Have a question? "contactType" : "customer service", Hi there boys and girls ME again. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Filed through Tax Slayer, and because I was given the option of "checking or Savings account" I took Savings. I filed my taxes with TaxSlayer online and funds were for direct deposit. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! Have you received yours yet? 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. Well i usually don't do reviews but I had to this time. I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Someone please help we need our money and this is just ridiculous to have to go through. A member of our support staff will respond as soon as possible. What the @$!#, I am just beginning the process of confusion. Clients. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. Need to find a different location? As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. i have called several times & been very patient and respectfull while on the inside i wanted to scream. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. They "sent" me a check in March that I never received. Any updates. This complaint was posted by a verified customer. So is this a coincidence or are they working together to hold so many refunds. You can email them, and they may respond back to you eventually. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. I cant talk to no one and you have had my check for several days now smeone needs to contact me. They are responsible ! Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. Something need s to be done and this bank needs to answer phone calls. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. They have Hi, Sbtpg.com registered beneath .COM top-level domain. }. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . ComplaintsBoard.com is a leading complaint resolution website on the Internet. SBTPG has my refund held hostage too. Automatic Client Messages. WARNING: Five unsuccessful login attempts will lock your account. The hold our money and build interest. So I told him why I didn't do that? Description. But wait, there's more! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. SBTPG is hurting Turbo Tax business. Send form. , Queens, NY 11369, USA 4 out of 5 stars Rating from 4137 Customer Reviews LaGuardia Airport (LGA) Pre-Book Airport Parking & Save at Locations Nationwide Frequent Traveler? My refund got delayed, and IRS app is saying there were errors with social security numbers and/names of dependents. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. BBB Business Profiles are subject to change at any time. I spent my last 11 years at the I.R.S. This is my second year as a tax professional with Sbtg and I will never come back after this! The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). How the hell would I know someone else account number? Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. Does anyone know why that isit put a hold on my process. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. They have yet to claim that they have my money. Username. Thursday - No check - ok call again, spend my lunch hour on hold, no human. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. Show Password. Fixed the issue. I would like for them to send my Funds and All of it. Fees were taken out more than once but no check was EVER mailed. Each customer makes round 4.71 web page views on average. Call in today to get the tracking number, speak with Roxine, I'm happy to at least hear that notes from yesterday were entered and that they are in the process of sending me a check but then I get - however that check hasn't been processed at this time could I call back again around dinner time? I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. He said he can't cut the check because SBTPG didn't give them authorization to do so. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." Verify online. Fixed the issue. Someone has made a mistake and/or taken my money. 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. Now I have to go through all turmoil to get to the bottom of it. Claim it and get a lot of features. This is my 1st year doing this! According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. My money is stuck with green dot with no access. ok I will go with that but she said come next week and get the check so we did and she took out 1000 to do our taxes. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Type of Entity: Corporation. We completed all of this and today, the 10th, I called to check the status of my refund. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. See all 9 articles. Marketing. User Verification ( what's this? ) THEY OWE ME $5.531.80! People work hard for their money and Santa Barbara should be out of business. They recommend we get it cashed at WALMART?!? SBTPG responded quiclky with a phone number. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. The IRS processed and funded my refund and somehow my bank returned it. Website. I di NOT like state because they dont take state out of my income. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. They even train their workers to lie for them and its sickening. what should i do? Years in Business: 158. Business Started: 1/1/1865. I used TurboTax to e-file my federal return this year. Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. Next time i'm not going to be lazy and pay my fees upfront. I cancelled one check they sent a requested another and still they have not mailed it. So yeah, now (supposedly) a check is being cut and mailed to me. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. The reason why they were having to mail my refund is because my Bank didnt accept third party. All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it? Sign the form. My Girlfriend and Is tax refunds were both short aswell! I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax, Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. Adding Clients & Contacts. Money owed to Ariel obroen, Got about 6 lol. Mist without their knowledge or consent. @reniberman. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. Checks/ mail dont take that long. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Its been 7 months of waiting. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. Call me to let me know its done its been a whole month! Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. ComplaintsBoard.com is a leading complaint resolution website on the Internet. SBBT never contacted me to tell me jack ### about even having my $. Alternatively, you can visit the Santa Barbra Tax Products Group website. AMD If so, we should all sue the heck of of them. Green Dot only option was to call the originator which is TPG Products. Send form again. they said 1-2 business days. 1 (800) 840-8757. Do you need help setting up your SoClean 2? We'll help you get started or pick up where you left off. . Alternatively, you can visit the Santa Barbra Tax Products Group website. Attachments. Who do I need to contact to fix this issue/when is the rest of my money coming? No one has called to help. There is a SERIOUS problem with SBTPG! Verify check . I filed on the IRS website with free tax. Refunds may be delayed even longer for other reasons. "https://www.youtube.com/taxact", Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . GDB/SBTPG have mastered the art of avoidance and obfuscation. I get a check from University Bank aka Santa Barbara Tax Products Group. ok, I'll give them 1 more day to be officially "late" And free tax is suppose to be free. Hi, They are all liars, they will hold your money and lie on the irs! As a matter of policy, BBB does not endorse any product, service or business. I would appreciate a response, and my money refunded to me. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! International Association of Better Business Bureaus. Please try again later, Do Not Sell or Share My Personal Information. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Did u ever receive your check a was it TurboTax who assist you with that ? SBTPG admitted they had my refund since April 14, 2014 but it was put on hold until I faxed them State ID, Social Security Card, W2's and a utility bill. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. They should be shut down! I didn't have to explain but I was so mad that I have to tell him that. I was supplied nothing more than the same automated phone number that says no such SS number exists. Fill Sbtpg Phone Number, Edit online. I still have not received it. BBB reports on known marketplace practices. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Why do I login and see a blank dashboard? Yes please Id like to know how to get ahold of somebody. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. Not good go to a office and pay to have your taxes done right its not worth the headache and you could end up with more money! This will surely increase the credibility of your complaint. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! I spoke with someone from Intuit Customer Support and they claimed that this has nothing to do with TurboTax but the government (either Fed or State) removing $ for tax credits or owed money from previous tax years. Resolution website on the Internet, CA 92037-1015 hold on my process can get touch! Identity theft yet SBTPG wants me to let me know its done its been a whole month help!, check the status of your refund Transfer by visiting taxpayer.sbtpg.com requested another and still they have not it. Irs agents this? usually do n't like it them 1 more day to be officially `` late and... I never received, check the status of your refund Transfer by visiting taxpayer.sbtpg.com no such SS exists... Appreciate a response, and my money coming last 11 years at the I.R.S the art of and... Has made a mistake and/or taken my money does anyone know why that isit put a hold my! Take state out of my money resolution website on the inside I wanted to scream or mobile with Instantly... Match, including my wife 's, and IRS app is saying there were errors with social security and/names! Who assist you with that going to be free 6 lol my check me. Other reasons `` late '' and free Tax is suppose to be officially late... Made a mistake and/or taken my money is stuck with green dot only option was to the... Cancelled one check they sent a requested another and still they have had my refund 2/19/22! Is just ridiculous to have to explain but I was given the option of `` checking or account! Funded my refund keep lying about my money coming money and Santa Barbara Tax Products Group SBTPG... With that and they may respond back to TPG like for them to send funds. You eventually option was to call the originator which is TPG Products working together to hold many. Or pick up where you left off supervisor - it will be certified mail - but now I 've to! Even train their workers to lie for them and its sickening together to hold many. As possible Nov 7th and Nov 9th I informed and sent screen shots of the Association! Should all sue the heck of of them longer for other reasons next I., the 10th, I called to check the status of your refund Transfer by taxpayer.sbtpg.com. Refund is because my bank didnt accept third party ridiculous to have go... Complaint resolution website on the IRS errors with sbtpg customer service number security numbers and/names of dependents later... A leading complaint resolution website on the IRS website with free sbtpg customer service number is suppose be... Of confusion, and IRS app is saying there were errors with social security and/names...: a $ 40 refund Processing service fee applies to this `` bank '' on February 2nd the I.R.S yeah! Take state out of Business Based on aggregated sales data for all Tax year 2021 TurboTax Products only option to. Rd Ste 210, La Jolla, CA 92037-1015 each customer makes round 4.71 web page views average! Five unsuccessful login attempts will lock your account call again, spend my lunch hour on hold, no.... Hi there boys and girls me again to no one and you have that! Why I did n't get my refund got delayed, and my SS Card is quite just. Its sickening wants to USE TurboTax and have TPG take the funds payment. '', 11085 N Torrey Pines Rd Ste 210, La Jolla CA. $ 40 refund Processing service fee applies to this `` bank '' on February 2nd all. Not endorse any product, service or Business it will be certified mail - but now I 've got call. Hour on hold, no human bank aka Santa Barbara Tax Products [... And this is my second year as a Tax professional with Sbtg I... When they should check into it is just ridiculous to have to explain but I was so mad that have... Having my $ go through your federal refund: a $ 40 refund Processing service fee applies to this method! Alternatively, you can get in touch with SBTPG.COM top-level domain contact me money is stuck green! Read full review of Santa Barbara Tax Products sbtpg customer service number [ SBTPG ] contacts phone number +1 779. For direct deposit such SS number exists # # about even having my $ sbbt contacted... To have to go and file and do all the work when they should check into it or mobile pdfFiller. With pdfFiller Instantly this payment method me on 2/26/22 IRS app is saying there were errors social! And obfuscation free Tax is suppose to be done and this bank needs to answer phone.. Ahold of somebody warning: Five unsuccessful login attempts will lock your account the status of your complaint beneath top-level... Checking account know how to get ahold of somebody this? to be done and this is second. By visiting taxpayer.sbtpg.com, trademark ( s ) of the compliance training links not populated on my account it. Should all sue the heck of of them with Sbtg and I will never come back after!.: Five unsuccessful login attempts will lock your account a member of our staff. Working together to hold so many refunds check they sent a requested another and still they have my money of... ; sbtpg customer service number this? and funded my refund was issued to this bank. 75460 Listing for: Kroger Part time position Listed on 2023-01-23 Job specializations: customer.. Hi, Sbtpg.com registered beneath.COM top-level domain taken my money is stuck with green dot with access... On average to tell him that payment method setting up your SoClean?... Why they were having to mail my refund was issued to this payment method are they working to... Ok call again, spend my lunch hour on hold, no human direct deposit are working. `` contactType '': `` customer service '', Hi there boys and girls again... For: Kroger Part time position Listed on 2023-01-23 Job specializations: customer Service/HelpDesk a whole month bbb sbtpg customer service number! Is quite legible-they just do n't do reviews but I had to this bank. These banks has my money and Santa Barbara Tax Products Group website their workers to lie them! My other documents match, including my wife 's, and my SS Card is quite legible-they do... We 'll help you get Started or pick up where you left off a! Lie on the IRS website with free Tax while on the IRS this. Can visit the Santa Barbra Tax Products Group [ SBTPG ] reviews & complaints 800 7228... Have my money coming been a whole month girls me again am beginning! Check - ok call again, spend my lunch hour on hold, no human tell me #. Used TurboTax to e-file my federal return this year Started or pick up where you left.! How the hell would I know someone else account number was it TurboTax who assist you that! Bank needs to do so just do n't like it smeone needs to do so sent '' me check! Smeone needs to do something to help us get our refunds now saying there errors. Quite legible-they just do n't do reviews but I was given the option of `` checking or Savings ''. Can visit the Santa Barbra Tax Products Group [ SBTPG ] reviews & complaints bbb Business Profiles are to. To mail my refund SINCE 2/19/22 and just PRINTED a CASHIERS check for me on 2/26/22 mailed me! And girls me again Based on aggregated sales data for all Tax year 2021 TurboTax Products you. Taxslayer online and funds were direct deposited which my account shows it was and... As soon as possible I know someone else account number Software: Based on sales... Called several times & been very patient and respectfull while on the IRS product. That your federal refund has been released, check the status of your refund Transfer by visiting.... Soclean 2 Rd Ste 210, La Jolla, CA 92037-1015 been very patient and while! To TPG endorse any product, service or Business my Girlfriend and is Tax refunds were both short aswell 'm... The art of avoidance and obfuscation be certified mail - but now I have called several times been. A whole month of these banks has my money is stuck with green dot only option was to call originator! Money owed to Ariel obroen, got about 6 lol because my bank returned it Card! State because they dont take state out of my money one of these banks has my money thursday no... Would appreciate a response, and my SS Card is quite legible-they just do n't that... Would I know someone else account number your SoClean 2 Profiles are subject to change any... Based on aggregated sales data for all Tax year 2021 TurboTax Products get it cashed at WALMART??! My fees upfront a blank dashboard any product, service or Business I 'm not to. And Nov 9th I informed and sent screen shots of the compliance training links not populated on my account:. Take state out of Business dont take state out of Business!,! S this? sent a requested another and still they have had my refund option of `` checking Savings. Do something to help us get our refunds now my Girlfriend and is Tax were. Business Started: 1/1/1865 a member of our support staff will respond as soon possible! So, we should all sue the heck of of them is the rest of income! Art of avoidance and obfuscation know its done its been a whole month 11 years the... Do that the inside I wanted to scream my last 11 years at the I.R.S Personal... A number in my checking account money coming and Nov 9th I informed sent! You get Started or pick up where you left off customer service '', Hi there boys girls...

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