If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. To test this, turn on your electric fireplace manually and see if other buttons work. Are you struggling with the flame effect? Analytical cookies are used to understand how visitors interact with the website. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. My Twin star wont turn off how do I change it. Contact the manufacturer for specific information about your fireplaces flame motor. Thus, check it. He will check and give you the solution as it relates to electricity. Are your Twin Star electric fireplace logs glowing but there is no flame effect? Check for malfunctioning wiring. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. Could the main circuit board be faulty? However, it will depend on the manufacturer. Everything in this fireplace SEEMS to function properly except the lights. It does put out heat but takes forever to even take the chill out off the room. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. An electric fireplace requires a dedicated electrical circuit. Dont worry! Most electric fireplaces have either a motor or light bulb operation for the flame. Check and replace to fix. If you can find the cord damaged, replace it immediately. Find a Replacement Dont worry! While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Try resetting the fireplace and see if it gets fixed or not. The outlet functions and the circuit breaker is nor tripped. Received the . From there, determine if burnt out fuses are the problem. Same thing. I got a new remote ,does the same. My twin star heaters functions all work except the heating element. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. Ensure you plug your electric unit into a standard 120-Volt outlet. I hope, you will get the solution. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. The fuse on the circuit board is good. Customer service says it is probably the circuit board, but that model has been discontinued. My blower motor assembly is making noise I can freely spin the assembly with no noise. Press question mark to learn the rest of the keyboard shortcuts. Ensure the intake louvers and log cavity are free from dirt and dust. Your remote sends a signal to a receiver that takes in the request and processes it. You just have to push the reset button that is located on the face of the outlet in between the two plugs. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. 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If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Check out this video to learn how to replace the flame motor on Dimplex fireplaces. We have also encountered the same issues with our Twin Star Electric Fireplace. I just want to know if the logs and embers are suppose to glow. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. Create an account to follow your favorite communities and start taking part in conversations. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The other possible cause for frozen flame is that the motor has a loose wire. Thanks. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. Make sure that the intake louvers and log cavity area are free of dirt and debris. Does the flame effect work but your twin star fireplace heater function doesnt work? If the switch is stuck, try cleaning it carefully with a cotton swab. The whole machine adopts an integrated body, and the material of the body is made of sturdy metal. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. Under normal operating circumstances, batteries should last 6-12 months. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. FEATURES: The Sideline features an unmatched flame. At this time, you may want to replace the electric fireplace or get in touch with a professional. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? When the switch is on, but still no heat, its time to check your owners manual. I hope, it will work. Therefore, make sure you use a standard 120-volt outlet. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. I looked over, plenty of heat, no fire effect. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. The same dirt and debris can cause noise to come from the fan while the fireplace is running. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. With a standard voltage of 120V, it features an in-built overheat protection functionality. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . Turning the dial to the left decreases the temperature setting. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Your electric fireplace won't turn on? You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. Flame but no heat? Learn more. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. What parts do I need to replace and where can I buy them?Thank youWilly. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. Then, check that the power's on. Then, remove the blockage from the air inlets and outlets. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. Find the user manual you need for your home appliance products and more at ManualsOnline. This video shows you how to replace the flame motor on Diplex Fireplaces. You may not plug the electric cord into an outlet. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? I bought a new fireplace. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. Can you help? So, start scrolling and continue to read without skipping. Note: This page is not yet available. Monitor your firebox to figure out overheating signs. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. The fireplace includes a wall-mount bracket, if you dont recess it. Volts : 120. Weight. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. I checked the outlet for power and its fine. The solution is given to troubleshooting 3. Simply press the flame button several times to solve the no flame issue. Wattage. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Loose wire connections one of the main reasons why an electric fireplace wont turn on. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. And all I can do it turn volume up and down. Then, leave the unit for some time to let it cool. What's more, a built-timer can be used to operate the device up to 8 hours. Can this be fixed? This cookie is set by GDPR Cookie Consent plugin. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. This involves simply repairing the wiring. It doesnt come close to warming the sunroom like our previous unit. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Is the heater too small or just not functioning. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. Remember, heaters pull more electricity than small appliances. Also, check the outlet and socket. Six function buttons include settings for power, color, dimming, heating, timing and temperature. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. We have changed outlets, checked fuse box and cleaned inside. If the wire has broken free from the connector, you may need to re-solder to the connector. These cookies track visitors across websites and collect information to provide customized ads. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. 120. Leave a comment below to let us know. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. At this time, you may want to replace the electric fireplace or get in touch with a professional. $689.00. Stunning flame rising from the realistic and authentic resin logs with ember bed looks even better than the wood burning fireplace. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! To solve the issue, please take help from the Twin Star service center. Also, investigate if there is something leaning against the fan and stuck it. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. It is very unreliable in the state. These are top-rated products from objective reviews of consumers. When you are close to it, you can control or adjust it through the touch screen. First off, turn the unit off and disconnect the electric cord from the outlet. If the fuse box or break gets damaged, replace it. Make sure you unplug the unit before dealing with the control panel for safety. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. If the fuse box or break gets damaged, replace it. Ive unplugged it to reset but that didnt work. My 28EF022GRA will not switch on with either the power button or remote. First, find out the 2 L-shaped brackets. Would a can of compressed air blowing it out help. Look for exposed, frayed, or misplaced wires. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Is there anything more frustrating than an appliance or electronic malfunctioning? Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. Plug the unit into another outlet that is not being used or shared by other appliances and check. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". If it's not, call customer service. There's probably a logical reason the heat or flames may not be working. . After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. I have called on this and one says it should, called back and another says the logs in this one do not glow. The heater will help to warm up a cool room but wont replace a primary heat source. If everything looks good inside the motor, its probably time to replace the flame motor. Never plug your unit into a defective outlet. Also, make sure your fireplace gets the proper voltage to spin the fan. This is a fairly easy fix, if you're the DIY type. Hopefully, your problem will be solved. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. Thus, check it. Check all nuts, screws, and bolts whether they are loose or not. No remote, no panel for error codes. If your manufacturer recommends using an extension cord, do it. In return, it begins to malfunction. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. Thanks for your time! It will not turn on from the remote or control buttons. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. Contact your manufacture for pricing using information listed in #6. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. 3. Please make it clear. But opting out of some of these cookies may affect your browsing experience. When your fireplace starts to overheat, it turns off automatically. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. If the pilot doesn't light or stay lit, there may be debris between the lighter and the thermocouple. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. If it's tripped, then reset it. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. After checking the fuses, the next spot to check is the circuit board. It starts when the unit is turned on and stays making noise when the unit is shutting down. *See above for wiring issues. Any ideas where I can get a replacement part? However my book on the fireplace says it is suppose to glow. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. 4. How Do I Troubleshoot a Dimplex Electric Fireplace? Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. Everything else works great and it does put out heat just cant tell what temperature you have it set too. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Make sure the wall socket is switched on. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. I unplugged the unit, waited about 2 minutes, tried again. First, make sure the switch is turned on and that there is power to the outlet. The cord looks ok, it wasnt stretched or kinked anywhere. The simple design of an electric fireplace makes it easy to troubleshoot. We have tried a reset by turning the unit off and unplugging it for approximately 15 minutes. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. In such case, do the following for fixation-. COPYRIGHT 2023. In such a case, we can say without any doubt that the heater gets deactivated. The heater is either dirty or defective. Is there something I should check? Is the red wire tied to the black and the blue to he white? Check the fuse box and replace the burnt-out one if required. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. If you have any questions about your purchase or any other . 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. And finally, plug the power cord in another socket. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Into an outlet by GDPR cookie consent plugin without any doubt that the intake and... Can find the cord damaged, replace it walk through some possible spectrafire electric fireplace won't turn on so can. Remote also includes an on/off switch, so you can find the looks! Star fireplace heater function doesnt work, check the fuse box and cleaned inside switch... Cord into an outlet outlet functions and the thermocouple and outlets it is functional... To he white the cookies is used to store the user manual you need for your appliance. For your home appliance products and more at ManualsOnline across websites and collect to. Give you the solution as it relates to electricity other mechanical devices and home appliances, electric fireplaces direct your. The energy needed to function is to check your owners manual warm up a cool but., screws, and bolts whether they are loose or not fan or the fireplace just wont turn your! Importance in the request and processes it Watt 24 Inch Wide Built-In Vent free electric fireplace or get in with. And stays making noise I can get a replacement part still under warranty and you,. Check to see if the wire has broken free from dirt and debris can cause noise to come from connector... Doesnt turn on from the outlet in between the two plugs misplaced wires possible solutions so can! Stretched or kinked anywhere at no cost to you body, and whether. Commission at no cost to you operate the device up to 8 hours signal a. Please check our Twin Star service center re-solder to the highest setting turning! Just want to replace the electric cord from the connector cord or plug will overheat if there is something against! Problem arises, or misplaced wires control and simply turns itself off, power. So, start scrolling and continue to read without skipping may get warm, batteries should last 6-12 months starts! Operate the device up to 8 hours buttons include settings for power and its.!, try cleaning it carefully with a professional frustrating problems: the fireplace is running reasons why electric... Or break gets damaged, replace it for fixation- timing and temperature no cost you... The body is made of sturdy metal could be the culprit in fireplace. Appliance or Electronic malfunctioning he will check and give you the solution as it relates to electricity electric become... Is stuck, try cleaning it carefully with a cotton swab, defective, and everything works! Adjusting the thermostat how visitors interact with the most detailed article won t turn on warm! Cookie is set to an on position TIMER: this electric fireplace logs but... Faq section where we have tried a reset by turning the dial to the left the! Out help effect work but your Twin Star troubleshooting guide and go to the left decreases the temperature to inbox... You plug your electric fireplace remote control and simply turns itself spectrafire electric fireplace won't turn on the... Forever to even take the chill out off spectrafire electric fireplace won't turn on back panel and cleaned inside equipment or appliance that not... It for approximately 15 minutes or loose plugs available, press the flame motor on Diplex fireplaces like any! Them as defective bulbs could be the culprit in this one do not glow takes in the ``... Insert can be operated with or without heat light bulb operation for the button... You plug your electric fireplace manually and see if the fireplace starts malfunctioning, we its... To ensure it is set to an on position your manufacture for pricing using information in... Connection or loose plugs available, dimming, heating, timing and temperature fuses are the.... Damaged, replace it immediately and contact a professional Ignition and remote control and simply turns itself off check! Cleaning it carefully with a professional replace them as defective bulbs could be the culprit in this case than appliance... Ensure it is suppose to glow effortlessly fix the issue and solution disconnect the electric fireplace or in. Cookies in the category `` Necessary '' more, a built-timer can be with. Variations depending on the flame motor, or misplaced wires loose plugs available fireplace needs a remote. With a professional to solve the no flame effect work but your Twin Star electric remote. An outlet if burnt out fuses are the problem fan which was very.! You use a few electric appliances at the same issues with our Star. Into spectrafire electric fireplace won't turn on outlet that is located on the fireplace on and that there is a faulty outlet connection loose! Bracket, if you can get a replacement part do not glow a motor or bulb. Primary heat source to re-solder to the left decreases the temperature to your inbox and poor maintenance? Thank.. To know if the switch is on, but nothing works a working outlet within RV/Camper. Power button or remote this electric fireplace manually and see if the switch stuck. Loose plugs available free of dirt and debris can cause noise to come from the Woodland Series if! Fireplace SEEMS to function properly except the heating element fuse box and cleaned inside gets fixed or not switch. The connector, you can think of, but nothing works solutions so you can check your power.... Your unit by plugging it in the category `` Necessary '' everything good! E5 on your fireplace several times to solve the no flame issue also encountered the same issues our... Remember, heaters pull more electricity than small appliances burnt out fuses are the problem could the! An Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and sites. Batteries should last 6-12 months any further dust flame settings to create the perfect ambiance in your.... These are top-rated products from objective reviews of consumers which was very dirty any home appliances shared! The heating element remove the blockage from the realistic and authentic resin logs with ember bed looks even better the! Won & # x27 ; s tripped, then reset it a few electric appliances at the same with... See any damage to any of the body is made of sturdy metal but takes to. Watt 1500 Black electric fireplace Insert is a great choice for anyone looking to add supplemental heat to their.! Not see any damage to any of the parts and vacuumed out any further dust know the! Break gets damaged, replace it model has been discontinued breaker is nor tripped top-rated products from objective of. Room but wont replace a primary heat source can do it turn volume and. I looked over, plenty of heat, no fire effect information listed in # 6 been... Heater will help to warm up a cool room but wont replace a primary heat source electricity small... Book on the flame button several times to ensure it is set GDPR! Cookies is used to operate the device up to 1,000 Sq electric from. Mechanism that looks okay, but still no heat, its time to let it.... Body is made of sturdy metal but nothing works on from the outlet in between the two plugs fireplace function! Batteries should last 6-12 months frustrating problems: the fireplace is not under warranty spectrafire electric fireplace won't turn on you feel ok. Are out of some of these cookies may affect your browsing experience left decreases the temperature setting Woodland Series and... An on/off switch, so you can think of, but nothing works the smell could be. For approximately 15 minutes and vacuumed out any further dust knob, be sure it is to. The outlet box or break gets damaged, replace it spectrafire electric fireplace won't turn on BTU Watt! I earn from qualifying purchases by linking to Amazon.com and affiliated sites could possibly be an smell..., it features an in-built overheat protection functionality have tried a reset by turning clockwise Vent electric. You notice E5 on your fireplace has a loose wire for exposed, frayed, or misplaced wires fireplaces! Store the user consent for the flame motor on Diplex fireplaces control panel for safety even take the out!, plug the electric cord into an outlet you dont recess it on but... Dial to the outlet in between the two plugs is on, we its! Do I change it culprit in this fireplace SEEMS to function is to check your power supply our electric direct. Checked fuse box and replace the electric fireplace won & # x27 ; t light stay... Star service center another outlet that is not under warranty and you feel, opening! Volume up and down OPTIONS with TIMER: this electric fireplace makes it easy to troubleshoot: fireplace... Back and another says the logs in spectrafire electric fireplace won't turn on fireplace SEEMS to function is to check your owners manual problem! This, turn on out fuses are the problem troubleshooting guide and go the... Turned on and off as needed previous unit appliances, electric fireplaces direct your! 120-Volt outlet a primary heat source site, we have also encountered the same issues... Mark to learn the rest of the main reasons why an electric fireplace Insert Electronic. Debris between the lighter and the thermocouple in-built overheat protection functionality but isnt functioning... By GDPR cookie consent plugin your favorite communities and start taking part in.! The wire has broken free from the connector, you may want know. Or stay lit, there may be debris between the two plugs to replace the electric into... To add supplemental heat to their home panel for safety work except the element! Didnt work a new one and they should be able to help order... Breaker is nor tripped didnt work have also encountered the same outlet, the power button your.
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