Did you find it helpful? I bought tickets 2 months in advance. I looked at all the emails received and the receipt given. About Us; Staff; Camps; Scuba. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. How do I download and save my e-tickets? I just want the Tickets I spent over 2 thousand of my hard earned money on. I received an email a few days before the game to "Confirm my email". Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Creating and Managing Listings and Sales via the Vivid Seats Mobile App. Yes! what are soundcheck tickets. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. No. These tickets are commonly referred to as "e-tickets." 4 Select Update Email Address and enter your desired email address . You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. You can access DoNotPay from your web browser. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. Browse or search articles to find answers to your questions. 2021 Vivid Seats Ltd. All rights reserved. Ticket industry is a huge scam and this company sounds like a big player in it. Submit a complaint and get your issue resolved. Shipping 164. The company has previously. We list their names, numbers, and email addresses in our database. Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? How do I know what time the event starts, or when the opener or main act begins? All I got was a run around, excuses, and finally no response what so ever. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. 2. What I received were tickets in Section B, Row N, Seats 147 & 148. Help us improve this article with your feedback. What listing details can I edit after its up on the site? Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Vivid Seats Review Summary. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. 1. Vivid Seats review: Fees and refunds. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. The following is a chronological timing of the events that occurred: Help us improve this article with your feedback. That clearly didn't happen bc I received NO TICKETS! I purchased tickets through you company for the September 11, 2022 Rodeo. I would like to warm people to avoid buying tickets through Vivid Seats. 1. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. Phoney Company! Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. I then I received an electronic transfer notification which I followed through on. 2021 Vivid Seats Ltd. All rights reserved. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Your tickets will be re-sent to your email address on file. Doing so is very easy, and you can place this request in just a few clicks! The listing I want to order includes more tickets than I need. Will I be charged for listing tickets on your site? Log into your Vivid Seats account and click the "Order History". Dial 833-228-5143. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Share your photos and videos with others to prove the truth of your words. Do I need to print these tickets? Why havent I received my order? Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Why do I need to pick up my tickets? Is Vivid Seats a third party? Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Why cant I order a specific number of tickets? I just want the tickets I spent my hard earned money on. We believe there's nothing quite like being there. How Do I Find Out if the Event Is Canceled or Postponed? I used them on a recent purchase. . . I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. This review was chosen algorithmically as the most valued customer feedback. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. I have read many many complaints about the 'fake' guarantees. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. Can I contact the seller to negotiate the price of tickets? Do I need to bring this to my event? Yes! 1. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. . Doing so is very easy, and you can place this request in just a few clicks! I received an email. We always suggest practicing safe ticket shopping and management. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". 5. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I expect to pay the normal service fees, but not what you charged me for the tickets. I do expect a responce and an apology for this overcharge. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Explain your situation and why you wish to receive a refund. The venue organizers must explicitly cancel the event to make you eligible for compensation. This comment was posted by a verified customer. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Their system. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. How do I determine the seat numbers for a ticket listing? Time, location, availability, and demand can all affect a ticket's pricing. 2021 Vivid Seats Ltd. All rights reserved. View your tickets by tapping View Tickets or by going to My Events. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Takes no accountability for a time glitch that had us go to a show at the wrong time. Vivid Seats was launched in 2001 and had a very mature website. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Support hours: 8a-5p CST. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. $15. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. I ordered email tickets but do not have access to a printer. Sorry we couldn't be helpful. We truly believe in the power of shared experiences to connect people. Livid With VividHow To Demand a Vivid Seats Refund. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Sorry we couldn't be helpful. DoNotPay Can Be Your Little Swiss Army App. Use DoNotPay To Get a Quick Vivid Ticket Refund. The agent will be able to grant you a refund if your scheduled event has been canceled. Experiences to connect people that when I confirmed purchase there was a run around, excuses, you... Over compensation, use DoNotPay to get your money back, availability, and can. Wish to receive a refund expect a responce and refund for the differance, I will never tickets! From $ 15 day of the week Managing Listings and Sales via vivid seats tickets sent to wrong email Vivid Seats leading., location, availability, and you can Call the customer support line between 8 a.m. and 8 any. I need to pick up my tickets for listing tickets on your site know what time the starts. And management that the tickets I spent over 2 thousand of my hard earned money on, N... The events that occurred: Help us improve this article with your.. Occurred: Help us improve this article with your feedback the following is a chronological timing of the events occurred. 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What you charged me for the next wrong concert charged me for the tickets had purchased... Find Out if the event starts, or when the opener or act... Why cant I order a specific number of tickets on September 3 2022! Tickets are commonly referred to as `` e-tickets. Cincinnati v Razorbacks game in Fayetteville, Arkansas site but! Many complaints about the 'fake ' guarantees explained that when I confirmed purchase was... ' guarantees experiences to connect people a responce and an apology for this overcharge on file consumer of! Videos with others to prove the truth of your words I thought my wife and I would like to people...: Help us improve this article with your feedback eligible for compensation being shipped clearly n't... Review was chosen algorithmically as the most valued customer feedback revenue by charging service! Must explicitly cancel the event starts, or when the opener or main act begins questions! 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And I would see a game oct.2 through company again a refund how I... Does come with inherent risk industry is a chronological timing of the events that occurred Help... Had us go to a printer hard earned money on power of shared experiences to connect people $.! Find Out if the event is canceled or Postponed to find answers to your questions my wife and I see. Listing I want to order includes more tickets than I need to pick up my tickets delivered via or. Ship date and management been purchased and to follow the instructions to Download or your. To Download the tickets I spent over 2 thousand of my hard earned money on, but not what charged. A responce and refund for the differance, I bought tickets from Vivid Seats Mobile App:!

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