If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice. Violation of PNC Arena policies or state/local laws may result in ejections, fines, and/or prosecution. Suburban Extended Stay Hotels in Charlotte, Extended Stay America Hotels in Charlotte, InterContinental (IHG) Hotels in Charlotte. Yes. Terms & Conditions Your payment of the Termination Fee shall be in lieu of all other monetary damages that may be payable by you to us as a result of Your Termination. You will still be bound by your obligations under these Terms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of the Agreement, including without limitation any claim that all or any part of the Agreement is void or voidable. PNC Music Pavillion 707 Pavillion Boulevard Charlotte, NC 28262 704-549-1292 phone Visit official website Directions Add to favorites Parking & Transit. Exit / Re-entry into PNC Arena is NOT permitted, including for smoking. For purposes of this Agreement, each day of a multi-day music festival shall be considered a separate Concert. Subject to availability and artist approval, you may have the right to purchase additional tickets to each Concert included in your package at the Venue. PNC Arena is a smoke and tobacco free facility; including electronic cigarettes. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Live Nation Entertainment, Inc., 9348 Civic Center Drive, Beverly Hills, CA 90210, Attn: Legal. See the Limitation of Liability section in the Terms of Use for additional limits on our liability. Cancellation or Postponement of a Concert, If one or more Concerts during the applicable Concert Season is cancelled or postponed and rescheduled for a date outside of the same Concert Season. PNC Music Pavilion is a fantastic outdoor music venue in Charlotte, North Carolina. The Advanced Services offer you the ability to purchase tickets from individuals and businesses that hold tickets purchased from PNC Music Pavilion . We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. There are various requirements and changes to the guest experience you can expect upon your return to PNC Arena. If you have not committed to a new package by June 1, . There was no exit out of this lot, she was right we had to go against traffic to get out. PNC Music Pavilion is a fantastic outdoor music venue in Charlotte, North Carolina. Please visit Individual Ticket information for ticket warnings. You may download the forms located at https://www.jamsadr.com. PNC Arena management reserves the right to relocate seating to any performance, event or game. IN NO EVENT WILL WE, OUR LANDLORDS OR LICENSORS, OR THE CONCERT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SEAT OR TICKET, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. Charlotte's PNC Music Pavilion is a large outdoor concert and festival venue that draws a wide variety of internationally known performers - everything from rock, alternative and pop to country, jazz, and rhythm and blues. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, , you will receive replacement tickets to the next Concert, based on availability, in the order the Concerts were announced, in addition to the number of Concerts we had previously announced for the Concert Season. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. Cancellation of a Concert or postponement of a Concert outside of the Term in no way relieves you of your obligation to make full payment of the Fee amount stated on the Invoice. When approved, iPads, iPods, tablets, eReaders and handheld video game devices are allowed, based on conditional usage. The venue doesn't allow coolers, laser pointers, weapons or animals (except for seeing eye dogs). Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. To find tickets for the given event, date & time, click the tickets link in that row. Riverbend Music Center and PNC Pavilion are fully equipped with ADA accessible entrances and seating. Clutch/wristlet bags smaller than 4.5" x 6.5" are permitted; these are not required to enter via bag X-ray line. If our actions result in you missing your event, we will not be liable for more than your total purchase price. We were dropping off and asked an officer for directions on where to go, he told us to go into the parking lot (which was across the street) and we can drop off there. Once the recipient accepts your offer, you will not be able to cancel the tickets. Your use of other websites is at your own risk and is subject to the terms of those websites. However, if your dispute is regarding the re-sale of a ticket for any event located in Illinois, then these Terms will be governed and construed in accordance with the laws of Illinois, without regard to conflict or choice of law rules, and you consent to personal jurisdiction, and agree to bring all actions, exclusively in Chicago, Illinois. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal. Need to improve on the parking situation. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. In addition, each aisle is outfitted with emergency lighting, which is designed to safely illuminate your way to the nearest Exit. You must pay your Fee in full before you will be permitted to place any ticket orders. (800) 653-8000. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. Check out our Concessions choices and Arena Club Restaurant information. The cigarette smoke was so thick in the air my throat and head hurt after a few hours and we were forced to leave. Upper-midscale, smoke-free, all-suite . Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a chargeback from the company whose credit card you used to purchase tickets from the Site. We have no control over those websites. For seasonal, outdoor venues: For those postponed Concerts originally scheduled during the Term, you will not be entitled to use the Seats unless the rescheduled Concert falls within the Term. . However, other arena events such as concerts, family events, etc. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. If he was SICK than someone should have told us earlier that Willie wasn't feeling well but he would try to perform. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. I dropped off my son and three friends for a concert. Stay alert at all times before, during and after play or performance. Guests who are allowed to bring in electronic devices do so at their own risk and accept personal responsibility for its safeguard and injuries that could occur as a result of this device. With more than 50 food and beverage outlets, we have every appetite covered. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. 24oz maybe as I dont remember. ou may not use our Marks (or any other similar marks) and must use best efforts to prevent your affiliates from using our Marks (or any other similar mark), to advertise the resale of tickets you receive under this Agreement, including without limitation via Google AdWords, an internet URL and any Venue fan or informational website. There shall be no oral or implied agreement between you and us, you and PNC Music Pavilion , or you, us and PNC Music Pavilion , that shall be binding or enforceable. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the price you paid for the ticket. I don't think most people are aware of this policy; that they can bring in their own food and water. This license exists only so long as you strictly comply with each of the provisions described in this section. Address. . What food and beverage offerings are available? Proper behavior is expected from all of our guests. I dont get that part as it wasnt alcohol. You agree to waive any right to a jury trial or to participate in a class action. Despite spectator shielding, injury can occur. For rescheduled Concerts, you will not be entitled to use the Seats unless the rescheduled Concert falls within the same Concert Season. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. PNC Music Pavilion is an outdoor amphitheater in Charlotte, North Carolina, that specializes in hosting large concerts. Guests are encouraged to store umbrellas under seats during the event. BUT, you could take the small cup of free water from the jugs out of the venue with you. T-shirts and tank tops were $40 each, no tax charged. If you require a refund instead of the credit, you will need to request a refund in writing. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. These Terms shall constitute a valid, binding and enforceable legal agreement among you, PNC Music Pavilion and us. No person shall cut, mutilate, or remove any trees, shrubs, flowers, plants, topsoil, or sod located upon the property unless authorized by management. Although we love for our fans to cheer, we must maintain some basic protocols. Only one Concert of an artists multi-night run may be included in the Series, unless otherwise communicated to you by us. PNC Music Pavilion reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with PNC Music Pavilion rules. You are allowed an unopened bottle of water and a gallon sized clear ziplock bag with food. All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. 2 hotdogs would set you back $12. This arbitration agreement is intended to be broadly interpreted, and will survive termination of this Agreement. SOURCE: Wikipedia.org Policies . Over Threshold Concert means each Concert above the Concert Threshold. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. If you dont have any bags, you can go through the expedited lines. Aisles should be kept clear at all times. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. We reserve the right to relocate the Seats due to artist or production requirements. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. Concerts means live entertainment events at the Venue occurring during the Term, promoted and produced by LN, and do not include (i) those events which are free of charge to the general public; (ii) private events; (iii) events which have as their major focus activities and entertaining outside of the Venues reserved and lawn seating areas, such as fairs, folk festivals and cook-offs (other than music festivals); and (iv) third-party licensed events (including ticketed licensed events). If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. You may not transfer or sell access to your account. Agreement, each day of a multi-day Music festival shall be considered a separate.. Gallon sized clear ziplock bag with food day of a multi-day Music festival shall be considered a separate.... Among you, PNC Music Pavillion 707 Pavillion Boulevard Charlotte, NC 28262 704-549-1292 phone Visit official Directions! 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